Anastasia Bolkwadze

• Managed reservations for 100-seat dining room, 20-seat bar, and two performance venues
• Effectively tracked guest satisfaction and maintained reservation databases
• Managed and tracked ticket sales and seat arrangements for 200-seat venue and 75-seat venue
• Assisted patrons with ticket purchases, seat selection, and answering inquiries about events and venue information.

As needed bases*

• Greeted customers and provided friendly, knowledgeable service.
• Restocked glassware, cleaned tables and organized supplies
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Assisted in setting up and breaking down bar

• Effectively managed tables and orders to 8+ tables at one time, in busy high pace dining room
• Demonstrated strong knowledge of both classic cocktails and 20-in house drink special recipes, mixing techniques, and presentation
• Aided in managed bar inventory, organizing and informing order needs for all bar
• Collaborated with team to create welcoming and enjoyable atmosphere for guests

• Showcased In-depth knowledge of craft cocktails ingredients for over 40-in house specials
• Researched and developed cocktails, aided in developing unique cocktail program
• Demonstrated multitasking + organizational skills by balancing roles as server, marketing manager, and host
• Managed marketing efforts to promote restaurant, increasing customer engagement and sales.

• Developed positive relationships with employers and nurtured children's growth through creative activities and educational strategies
• Conducted educational sessions in various subjects on regular basis
• Assumed responsibility for safety, discipline, and personal care of children
• Maintained secure, structured, and caring environment and communicated progress and challenges with employer as needed
• Used patience, skill and various behavior modification techniques to maintain order and safety

• Efficiently processed customer transactions and provided exceptional service
• Managed and supervised POS systems, ensuring accurate and secure cash handling
• Assisted customers with product inquiries and location, enhancing their shopping experience.

• Contributed to academic and social development of 30 students through creative activities and teaching strategies
• Maintained records of lighting, sound, and stage settings for each show
• Ensured theater premises were clean and orderly as per staff requests
• Acted as liaison between students, parents, and production team.