Anastasia Campbell
Tulsa,OK
Summary
Determined professional with dedication to hard work and a team player attitude. Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently with wonderful customer service. Adapts well to changing processes, programs, and team requirements and eager to contribute to growing company. Effective at working in fast-paced environments while maintaining an upbeat and friendly attitude. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
11
11
years of professional experience
Work History
Merchandiser
Sam's Club
07.2020 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching displays that highlighted new products and seasonal trends.
- Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Established lasting bonds with customers through effective positive communication.
Manager
Tropical Smoothie Cafe
02.2014 - 07.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Organized daily shifts to maximize production
- Oversaw employees to produce the best customer service
- Forged lasting bonds with customers
- Created friendly environment for both employees and customers
Education
Associate of Science - Physics
Tulsa Community College
Tulsa, OK12.2020
Associate of Science - Mathematics
Tulsa Community College
Tulsa, OK12.2020
Skills
- Reliable and punctual
- Friendly and outgoing
- Multitasking
- Customer Service
- Adaptability and Flexibility
- Organizational Skills
- Excellent Communication
Timeline
Merchandiser
Sam's Club
07.2020 - Current
Manager
Tropical Smoothie Cafe
02.2014 - 07.2020
Associate of Science - Physics
Tulsa Community College
Associate of Science - Mathematics
Tulsa Community College
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