- Contacted customers regarding account updates and potential problems.
- Created work orders and purchase requisitions for repairs.
- Processed accounts payable and accounts receivable updates to maintain current financial records.
- Contacted suppliers for quotes and completed repairs.
- Supported office clerical functions using word processing and other software, email and office machines.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Used daily system logs to document production information, discussing issues with management.
- Processed sales transactions to prevent long customer wait times.
- Communicated with customers and employees to answer questions or explain information.
- Safety training support
- Created job aids and trained employees
- Support to Supervisors and Superintendent
- Billed and communicated rail car switch request to rail company
- Facilitated new hire orientations and employee training sessions.
- Manually calculated time cards for all hourly employees until new badge tracking system was installed
- Helped implement Kronos system set up and company payrules
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Created monthly reports summarizing employee absences and tardiness along with any corrective action taken.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Assisted in developing company policies regarding wages.
- Processed onboarding paperwork for new hires and rehires.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Developed and maintained training materials and benefits packets for new hires.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Handled sensitive and confidential employee information with complete discretion.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations
- Payroll support-Tracked and submitted employee timesheets to prepare for payroll processing and ran reports.
Accomplished Development Opportunities-
· Created job aids and trained warehouse leads with creating work orders for repairs.
Responsibilities: Create a step by step guide for shift leads to create work orders for repairs. This prevented downtime esp. on night and weekend shifts.
· Implemented Smart Check In system for loaders and truck drivers- consisting of 4 IPADS
Responsibilities: Set up IPads with new system- kiosk for truck drivers, set up smart check in, load start, load end, BOL ack and printing for outbound orders, train loaders and truck drivers on how to use system, create job aids, troubleshoot and communicate with teams from other plants.
· Created Stand Operation Procedure for Rail Car Billing
Responsibilities: Create a step by step guide with screenshots and instructions for proper procedure of billing loaded rail cars, shipping loaded rail cars, communicating with rail company, requesting a rail switch to ship out loaded cars and bringing in empty rail cars.
· Completed OSHA 30 trainer course in OSHA standards for construction
· Completed training in operational data and real time/ down time