Summary
Overview
Work History
Education
Skills
Timeline
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Anastasia Luke

Killen,TX

Summary

PROFILE CONTACT With my military experience and background I am able to provide that leadership and discipline in a positive manner. I feel that I am very fit for your company. Stability, structure, discipline and taking and learning to give guidance. I believe I can enforce a positive change within time to your company. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining trust.

Overview

8
8
years of professional experience

Work History

Correctional Officer

Bell County, Texas
12.2023 - 06.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Juvenile Detention Officer

Bell County Juvenile
09.2021 - 03.2022
  • Taught juvenile offenders basic life skills such as [Skill] and [Skill].
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Supervised [Number] inmates during mealtime and recreational time.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Completed incident reports when disorder or violence occurs.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints and searches.

Security Officer

G4S
02.2019 - 08.2020
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Fielded customer complaints and queries, fast-tracking for problem resolution
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Communication
  • Decision Making
  • Problem Solving
  • Analytical
  • Compassion & Empathy
  • Organizational
  • Leadership
  • Patience

Culinary Specialist

Army
10.2016 - 10.2019
  • Had the role of a specialist who was tasked with instructing, coaching and mentoring private first classes and below.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Prepared and served food to approximately 400 plus personnel a day.
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.

Education

Associate -

Store

Bachelors - psychology

South University
2024

Skills

  • Conflict Resolution Skills
  • Inmate Rights
  • Therapeutic Facilitation
  • Detainee Guidance
  • Safety and Security
  • Restraining Techniques
  • Product Knowledge
  • Central and Pod Control
  • Emergency Situations
  • Inmate Accountability
  • Meal Distribution
  • De-Escalating Conflicts
  • Secure Exits
  • Food Services
  • Dining Facility Management
  • Proper Storage Procedures
  • Procedure Preparation
  • Cooking and Baking
  • Cleaning and Sanitizing
  • Safe Work Practices
  • Critical Thinking
  • Food Preparing, Plating and Presentation
  • Portion Standards
  • Maintaining Clean Work Areas
  • Food Safety Understanding
  • Cleaning Spills
  • Attention to Detail
  • Merchandise Stocking
  • Cleaning and Sanitation
  • Safety Standards
  • Sanitizing Surfaces
  • Presentation Skills

Timeline

Correctional Officer

Bell County, Texas
12.2023 - 06.2024

Juvenile Detention Officer

Bell County Juvenile
09.2021 - 03.2022

Security Officer

G4S
02.2019 - 08.2020

Culinary Specialist

Army
10.2016 - 10.2019

Bachelors - psychology

South University

Associate -

Store

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Anastasia Luke