Conscientious Healthcare professional offering experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant Receptionist
Nazeeri Family Medicine
10.2020 - Current
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Managed multi-line phone system and pleasantly greeted patients.
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Guest Services Receptionist
Courtyard By Marriott Hershey Chocolate Avenue
01.2020 - 10.2020
Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
Streamlined check-in and check-out processes for improved guest experience and increased positive reviews.
Collaborated with housekeeping and maintenance teams to address guest concerns and maintain room quality standards.
Managed reservations effectively, optimizing room allocation to maximize occupancy rates.
Handled high-pressure situations with professionalism, resolving guest complaints diplomatically and maintaining customer loyalty.
Digital Marketing Assistant
Coral Reef Sailing Apparel
01.2019 - 09.2019
Boosted website traffic by implementing effective search engine optimization strategies.
Ensured consistent branding across all digital platforms, strengthening the company''s online presence.
Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Education
Associate of Science - Nursing
Reading Area Community College
Reading, PA
05.2024
Bachelor of Science - Communications Media Marketing
Indiana University of Pennsylvania
Indiana, PA
12.2018
Skills
Organizational skills
Adaptability
Healthcare industry knowledge
Medical office procedures
Timeline
Medical Assistant Receptionist
Nazeeri Family Medicine
10.2020 - Current
Guest Services Receptionist
Courtyard By Marriott Hershey Chocolate Avenue
01.2020 - 10.2020
Digital Marketing Assistant
Coral Reef Sailing Apparel
01.2019 - 09.2019
Associate of Science - Nursing
Reading Area Community College
Bachelor of Science - Communications Media Marketing
Indiana University of Pennsylvania
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