Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anastasia Phillips

Stephens City,VA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Administrator

Safford CDJR Of Winchester
04.2024 - Current
  • Managed a high volume of service requests and calls, prioritizing tasks to meet deadlines.
  • Organized and updated databases, records and other information resources.
  • Scheduled customer appointments.
  • Managed multiple priorities while maintaining strong attention to detail in a fast-paced environment.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.

Automotive Detailer/Customer Service Associate

Enterprise Rent-A-Car
08.2021 - Current
  • Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
  • Removed dirt and debris from upholstery, carpets and mats using brushes, vacuums and steam cleaners.
  • Checked for any damages to a vehicle's exterior or interior before beginning work.
  • Ensured compliance with all safety regulations while performing automotive detailing tasks.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.

Cashier/Sales Associate

Southern States Winchester Co-op
08.2019 - 10.2021
  • Greeted customers and answered any questions asked about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Sherando High School
Stephens City, VA
06.2019

Skills

  • MS Office Proficiency
  • Problem Resolution
  • Strong Work Ethic
  • Team work/People skills
  • Time management
  • Communication
  • Attention to detail
  • Multitasking and Organization
  • Data Processing
  • Administrative and Office Support

Certification

  • Wise Financial Literacy (04/2018-Present)
  • Workplace Readiness (04/2018-Present)

Timeline

Service Administrator

Safford CDJR Of Winchester
04.2024 - Current

Automotive Detailer/Customer Service Associate

Enterprise Rent-A-Car
08.2021 - Current

Cashier/Sales Associate

Southern States Winchester Co-op
08.2019 - 10.2021

High School Diploma -

Sherando High School
  • Wise Financial Literacy (04/2018-Present)
  • Workplace Readiness (04/2018-Present)

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Anastasia Phillips