Anastasia Phillips
Stephens City,VA
Summary
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Administrator
Safford CDJR Of Winchester
04.2024 - Current
- Managed a high volume of service requests and calls, prioritizing tasks to meet deadlines.
- Organized and updated databases, records and other information resources.
- Scheduled customer appointments.
- Managed multiple priorities while maintaining strong attention to detail in a fast-paced environment.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
Automotive Detailer/Customer Service Associate
Enterprise Rent-A-Car
08.2021 - Current
- Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
- Removed dirt and debris from upholstery, carpets and mats using brushes, vacuums and steam cleaners.
- Checked for any damages to a vehicle's exterior or interior before beginning work.
- Ensured compliance with all safety regulations while performing automotive detailing tasks.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
Cashier/Sales Associate
Southern States Winchester Co-op
08.2019 - 10.2021
- Greeted customers and answered any questions asked about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained new team members in cash register operation, stock procedures and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Sherando High School
Stephens City, VA06.2019
Skills
- MS Office Proficiency
- Problem Resolution
- Strong Work Ethic
- Team work/People skills
- Time management
- Communication
- Attention to detail
- Multitasking and Organization
- Data Processing
- Administrative and Office Support
Certification
- Wise Financial Literacy (04/2018-Present)
- Workplace Readiness (04/2018-Present)
Timeline
Service Administrator
Safford CDJR Of Winchester
04.2024 - Current
Automotive Detailer/Customer Service Associate
Enterprise Rent-A-Car
08.2021 - Current
Cashier/Sales Associate
Southern States Winchester Co-op
08.2019 - 10.2021
High School Diploma -
Sherando High School
- Wise Financial Literacy (04/2018-Present)
- Workplace Readiness (04/2018-Present)
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