Anastasia Sepulveda
Oakdale,CA
Summary
Highly organized and meticulous Executive Assistant with 10 years' experience in multi-line telephone systems, data entry, and inventory control. Masterful in project management, payroll coordination, for streamlined operations and enhanced organizational efficiency. Effective communicator and dynamic leader, fostering collaboration and synergy within teams through clear and open communication. Excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
9
9
years of professional experience
Work History
Executive Assistant/Project Manager
CalRes Construction
08.2015 - Current
- Assisted owner with email, contract coordination, quick books, email drafting and responses, kept files for multiple jobs and accounts
- Organized and maintained job sites and materials.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Improved office efficiency by implementing new filing systems and document management processes.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
Senior Project Manager
SunUp America Solar
09.2023 - 06.2024
- Mentored junior project managers and team members to enhance their skills and career growth.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Communicated project plans and progress to key stakeholders and project contributors.
- Communicate with customers and team members on various subjects that are project related
- Assist sales representatives with closing deals, customer relationship and keeping current with utility company requirements for solar projects.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Project Managment, Scheduler, Customer Service
SIG Solar
02.2023 - 08.2023
- Coordinated with multiple departments to ensure seamless project execution, reducing delays and increasing efficiency.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with customer service making sure that customers felt heard and that issues didn't escalate and were efficiently resolved.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Improved overall workflow efficiency by collaborating with team leads to identify bottlenecks, establish priorities, and develop solutions for process improvement.
- Tailored scheduling approaches to accommodate unexpected changes, minimizing impacts on project timelines and costs.
- Reduced scheduling errors by introducing rigorous verification processes before finalizing project timelines.
Education
Oakdale High School
Oakdale, CA05.2009
Skills
- Multi-line phone talent
- Exceptional customer service
- Effective multi-tasker
- MS Office proficient - Power Point, Excel, Word
- Quick and detail learner
- Exceptional communication skills
- Cash handling experience
- Strong client relations
- Strong PC skills, office equipment
- Medical terminology
- Construction management
- Project management
Assessments
- Office manager, Proficient, 11/01/21
- Scheduling and budgeting, Proficient, 11/01/21
- Written communication, Proficient, 11/01/21
- Managing accounts in QuickBooks, Proficient, 11/01/21
- Working with MS Word documents, Proficient, 11/01/21
- Verbal communication, Proficient, 11/01/21
- Filing & organization, Proficient, 11/01/21
Awards
Employee of the Month - February 2015
Timeline
Senior Project Manager
SunUp America Solar
09.2023 - 06.2024
Project Managment, Scheduler, Customer Service
SIG Solar
02.2023 - 08.2023
Executive Assistant/Project Manager
CalRes Construction
08.2015 - Current
Oakdale High School