Anastasia Shortridge
Taylorsville,NC
Summary
Experienced with food preparation, customer service, and maintaining cleanliness. Utilizes effective communication to ensure customer satisfaction and team coordination. Knowledge of safe food handling practices and inventory management. Determined individual eager to apply customer service and organizational skills. Strong work ethic and adaptable.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Childcare Provider
Self-employeed
Bluefield, WV
01.2023 - 05.2024
- Developed and implemented age-appropriate educational activities to enhance children's learning and development.
- Managed daily schedules, including meals, naps, and recreational activities to maintain structure.
- Monitored health and safety standards, responding promptly to any incidents or emergencies.
Deli Associate/Cashier
K-VA-T Food City
Claypool Hill, VA
12.2021 - 06.2022
- Prepared deli items according to company standards and customer preferences.
- Operated slicers and other equipment with adherence to safety protocols.
- Assisted customers with product selections and provided exceptional service.
- Maintained cleanliness and organization of deli counter and work areas.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Resolved customer inquiries and complaints in a professional manner.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Crew Member
Boddie-Noell Enterprises, Inc.
Richlands, VA
05.2019 - 12.2019
- Operated fryers and grills to prepare food items efficiently.
- Maintained cleanliness and organization in kitchen and dining areas.
- Assisted team members during peak hours to ensure smooth operations.
- Followed safety and sanitation guidelines to uphold food quality standards.
- Restocked supplies and inventory to support continuous service flow.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Movie Theater Attendant
Broadway Cinema
Claypool Hill, VA
11.2016 - 02.2017
- Assisted customers with ticket purchases and inquiries, enhancing overall guest experience.
- Maintained cleanliness and organization of theater facilities for optimal patron comfort.
- Collaborated with team members to manage concession stand operations during peak hours.
- Handled cash transactions accurately, ensuring proper financial reporting at end of shifts.
- Adhered to safety protocols while managing food and beverage services in high-traffic areas.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Collaborated with colleagues to maintain safety standards throughout the facility, reducing the risk of accidents or incidents involving patrons or staff members.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Coordinated with security personnel to ensure that suspicious activities were addressed appropriately, maintaining a safe environment for patrons at all times.
- Stocked and organized concession supplies to provide customers with food and beverage options.
Education
High School Diploma -
Richlands High School
Richlands, VASkills
Food preparation/safety experience
Customer service, communication and cashiering proficiency
Strong, adaptive work ethic
Stocking, cleanliness, and organizational skills
Basic computer abilities
Excellent care taking skills
Certification
Driver's License
Additional Information
- Volunteer work at the multiple Christian-based thrift stores.
- Throughly experienced and skilled with children
Languages
English
Native or Bilingual
Latin
Elementary
Timeline
Private Childcare Provider
Self-employeed
01.2023 - 05.2024
Deli Associate/Cashier
K-VA-T Food City
12.2021 - 06.2022
Crew Member
Boddie-Noell Enterprises, Inc.
05.2019 - 12.2019
Movie Theater Attendant
Broadway Cinema
11.2016 - 02.2017
High School Diploma -
Richlands High School