Anastasia Shyvers
Business Administration
Los Angeles,California
Summary
Proficient in Microsoft Office Suite Certified in Office Administration Accurately type 35 wpm 5+ experience in customer service Effective team member Follow directions well Committed to providing outstanding customer service Learn new concepts quickly and adapt to change Get along well with others Experienced in conflict resolution Excellent oral & written communication
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Home Care Provider
IHSS
08.2013 - Current
- Performed laundry, grocery shopping, and other light housekeeping duties as instructed by clients
- Provided mobility assistance such as walking and regular exercising
- Provided transportation and appointments management
- Monitored client health by performing routine pulse, temperature, and blood pressure checks
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments
Package Handler
FedEx Ground
03.2019 - 01.2020
- Directed items according to established routing schemes using computer-controlled keyboards
- Followed safety regulations to maintain safe work environment
- Followed verbal and written instructions to move correctly and ship products
- Loaded and unloaded materials onto and off of trucks for fast shipment
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Receiving Clerk
Staffing Solutions
12.2015 - 04.2016
- Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.1
- Maintained tidy, organized, and safe work area to comply with cleanliness standards
- Collaborated with other departments to resolve potential incoming shipment issues
- Properly labeled and stored goods in safe areas to provide identification and avoid losses.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
Office Administrator
Interface College
09.2013 - 10.2014
- Interacted with 100+ customers by phone, email, or in person to provide information.
- Answered multi-line phone system, routed calls, delivered messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and p
- Managed and properly accounted for petty cash issued to facilitate general office activities.
Education
Certification - Computer Application And Business Administration
Interface College
Spokane, WA 10.2012 - 09.2013
Skills
- Data Entry Documentation
- Time Management
- Records Preparation
- Cash Deposit Preparation
- Document Retrieval
- Microsoft Office
- Office Administration
- Excel Spreadsheets
- Business Administration
- Phone Call Answering
Timeline
Package Handler
FedEx Ground
03.2019 - 01.2020
Receiving Clerk
Staffing Solutions
12.2015 - 04.2016
Office Administrator
Interface College
09.2013 - 10.2014
Home Care Provider
IHSS
08.2013 - Current
Certification - Computer Application And Business Administration
Interface College
10.2012 - 09.2013