Jezmarie Viramontes
LOS ANGELES,California
Summary
Developed skills in team leadership and operational oversight within fast-paced setting. Demonstrates ability to improve processes and enhance team productivity. Seeking to transition into new field where these abilities can be leveraged to drive success and innovation.
Overview
2
2
years of professional experience
Work History
Shift Lead Manager
Bushfire Kitchen
05.2024 - Current
- Supervised daily operations and ensured adherence to quality standards.
- Trained and mentored team members on customer service best practices.
- Coordinated staff scheduling to optimize labor efficiency during peak hours.
- Implemented inventory management processes to reduce waste and improve stock accuracy.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
Bra Fit Expert
Victoria Secret & PINK
10.2023 - 10.2025
- Conducted personalized bra fitting consultations to enhance customer satisfaction and product alignment.
- Educated customers on proper sizing techniques and care for intimate apparel.
- Maintained knowledge of current trends and inventory to assist customers effectively.
- Collaborated with team members to create an inviting shopping environment that promotes brand loyalty.
- Assisted in merchandising displays, ensuring optimal presentation of products to drive sales.
- Provided training and mentorship to new staff on fitting procedures and customer service standards.
- Utilized extensive product knowledge to confidently address customer inquiries about various styles, materials, sizing options.
Education
Associate of Arts - Dance
06-2024
Skills
- Employee training
- Operations management
- Sales strategies
- Cash handling
- Punctual and reliable
- Opening and closing procedures
- Quality assurance
- Decision-making
- Supply ordering
- Shift leadership
Languages
American Sign Language
Elementary
Timeline
Shift Lead Manager - Bushfire Kitchen
05.2024 - Current
Bra Fit Expert - Victoria Secret & PINK
10.2023 - 10.2025
East Los Angeles College - Associate of Arts, Dance