Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alavion Gee

Troy,New York

Summary

Dynamic and results-driven professional with extensive experience at Dunkin’ Donuts, excelling in team supervision and customer service. Proven track record in implementing process improvements that enhanced workflow efficiency. Skilled in inventory management and staff training, fostering a motivated team environment to achieve operational excellence.

Knowledgeable Desired Position with proven track record in leading teams and streamlining operations to enhance efficiency. Demonstrated ability to manage shift schedules and resolve conflicts, ensuring smooth daily operations. Known for strong problem-solving skills and effective team communication.

Results-driven management professional prepared to lead shifts with focus on operational efficiency and team morale. Known for improving workflow processes and resolving conflicts to maintain productive work environment. Values collaboration and adaptability, consistently ensuring dependable team performance and goal achievement.

Experienced with shift management, team leadership, and operational oversight. Utilizes problem-solving skills to address daily challenges and enhance workflow efficiency. Track record of fostering collaborative team environment and maintaining high standards of performance.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Driven Shift Lead Manager with Number years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Shift Lead Manager

Dunkin’ Donuts
Troy, NY
10.2025 - Current
  • Supervised team operations to ensure efficient service delivery and customer satisfaction.
  • Trained new staff on operational procedures and customer service standards.
  • Managed inventory levels, ensuring timely supply orders and stock rotation.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.

Store Manager

Dunkin
Troy, NY
10.2011 - 11.2025
  • Supervised team operations to ensure efficient service delivery and customer satisfaction.
  • Trained new staff on operational procedures and customer service standards.
  • Managed inventory levels, ensuring timely supply orders and stock rotation.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.

Education

High School Diploma - Cosmology

Troy High School
Troy, NY
06.2007

Skills

Team supervision

Customer service

Staff training

Inventory management

Process improvement

Workflow efficiency

Conflict resolution

Sales forecasting

Store merchandising

Scheduling optimization

Employee development

Team motivation

Employee training

Motivation techniques

Cash handling

Energetic and enthusiastic

Punctual and reliable

Accurate money handling

Team development

Training and mentoring

Handling customer complaints

Relationship building

Staff motivation

Schedule management

Hiring and recruiting

Customer service focus

Shift checklists

Problem-solving

Critical thinking

Continuous improvement

Willingness to learn

Multitasking capacity

Teamwork

Teamwork and collaboration

Multitasking and prioritizing

Time management

Attention to detail

Problem-solving abilities

Multitasking

Cash handling and reconciliation

Store operations

Timeline

Shift Lead Manager

Dunkin’ Donuts
10.2025 - Current

Store Manager

Dunkin
10.2011 - 11.2025

High School Diploma - Cosmology

Troy High School
Alavion Gee