MICHAEL LEE MAHAFFEY
Lakewood,Colorado
Summary
Results-driven management professional prepared to lead shifts with focus on operational efficiency and team morale. Known for improving workflow processes and resolving conflicts to maintain productive work environment. Values collaboration and adaptability, consistently ensuring dependable team performance and goal achievement. Responsive to criticism and feedback to improve workflow and efficiency.
Overview
11
11
years of professional experience
Work History
Shift Lead Manager
DashMart
10.2024 - 09.2025
- Supervised daily operations to ensure efficiency and compliance with safety standards.
- Trained and mentored team members on workflow processes and best practices.
- Implemented process improvements that enhanced productivity and reduced operational errors.
- Coordinated shift schedules to optimize workforce allocation and meet customer demands.
- Facilitated communication between management and staff to promote a collaborative work environment.
Digital Team Lead
Walmart
07.2022 - 09.2024
- Monitored team operations and workflow during busy periods, making adjustments to improve pace.
- Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
- Helped mitigate and resolve issues by analyzing situation and implementing appropriate solutions.
- Trained new employees and provided ongoing support and training as new procedures came through.
- Managed the runnings of promotions and specials through the store pertaining to the Digital Experience.
- Escalated safety and quality issues to initiate remedial action.
- Collaborated with other team leaders to achieve company goals.
- Managed team members and delegated tasks effectively.
- Recognized outstanding contributions from individual team members.
- Developed strong communication channels within team.
- Ensured all team members adhered to company policies and procedures.
- Fostered positive work environment to encourage productivity.
- Set clear expectations for team members regarding their responsibilities.
- Loaded, unloaded, moved, and transferred merchandise throughout store.
- Collaborated cross-functionally to tackle and resolve wide-ranging business issues.
- Tracked and analyzed reports covering budgets, operational activities and department metrics.
- While Team Lead the department was consistently 15-2% better in all metrics than the respective stores in the area.
Grocery Department Manager
Walmart
06.2019 - 07.2020
- Created visually appealing displays throughout store that showcased products effectively while adhering to merchandising guidelines.
- Ensured compliance with company standards regarding food safety, sanitation, and cleanliness.
- Maintained strong relationships with vendors, negotiating contracts and addressing any issues that arose during deliveries or transactions.
- Managed accurate reporting, tracking sales trends, losses and profit numbers for senior management.
- Conducted regular inventory checks, ordering new stock to maintain appropriate levels.
- Managed daily operations of grocery store, ensuring efficient workflow and customer satisfaction.
- Managed daily workloads by organizing schedules and delegating tasks.
Dairy Department Manager
Walmart
10.2018 - 06.2019
- Analyzed sales trends to identify opportunities for growth within dairy category.
- Maintained clean and organized work environment, adhering to sanitation standards set by health department guidelines.
- Coordinated with suppliers to secure optimal pricing on bulk purchases or special promotions.
- Collaborated with other department managers to create effective cross-merchandising strategies.
- Monitored sales data and adjusted ordering accordingly to maximize profit margins.
- Implemented inventory control measures to maintain adequate stock levels and minimize waste.
- Trained new employees on proper handling procedures for dairy products, as well as store policies and safety guidelines.
- Managed daily workloads by organizing schedules and delegating tasks.
Team Associate
Walmart
09.2017 - 10.2018
- Restocked supplies to keep teams productive.
- Supported fellow team members with regular tasks and activities.
- Adapted to operational needs, taking on different roles to support workflow.
- Worked closely with other team members on projects to achieve desired results.
- Worked hard to quickly learn required tasks to maximize performance.
- Offered flexible working schedule and hours to support fluctuations in operational demand.
- Worked anywhere from pushing carts to remodeling the store.
Cashier
Jumpstreet
07.2015 - 05.2017
- Balanced cash drawer at beginning and end of each shift.
- Gave customers full attention and attended to their needs.
- Offered customers information about upcoming promotions and available items.
- Kept clean, organized, and well-stocked checkout areas.
- Provided information to customers on products or services.
- Redeemed coupons, loyalty points and benefits for purchased items.
- Totaled purchases and accepted payments using touch-screen register system.
- Verified proper age for use of equipment and areas.
Clothes Sorter
Rue 21
01.2015 - 06.2015
- Folded and organized sorted clothing items neatly for storage or display.
- Identified high-value or vintage garments that required special handling or pricing.
- Labeled sorted clothing items with correct size and price tags.
- Maintained cleanliness of sorting area to ensure safe work environment.
- Assisted in loading and unloading trucks with deliveries of clothing donations or shipments.
- Sorted clothes by type, such as shirts, pants, and dresses.
Education
High School -
Lakewood High School
Lakewood, Colorado03.2015
Skills
- Team Supervision
- Cash Handling
- Reliability
- Work Planning and Prioritization
- Experience in leadership
- Continuous Improvement
- Adaptability
- Team motivation
- Employee training
- Workplace safety
LANGUAGE
English Native
Timeline
Shift Lead Manager
DashMart
10.2024 - 09.2025
Digital Team Lead
Walmart
07.2022 - 09.2024
Grocery Department Manager
Walmart
06.2019 - 07.2020
Dairy Department Manager
Walmart
10.2018 - 06.2019
Team Associate
Walmart
09.2017 - 10.2018
Cashier
Jumpstreet
07.2015 - 05.2017
Clothes Sorter
Rue 21
01.2015 - 06.2015
High School -
Lakewood High School
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