Anastasia Silfa
Bronx,NY
Summary
Dedicated and highly motivated professional with 7 years of customer service experience, seeking a position in a day care setting. Strong skills in time management, communication, childcare and problem-solving, with a proven ability to build relationships, offer support, and ensure customer satisfaction. Committed to contributing to a positive educational experience while supporting children’s and parents goals and objectives.
Overview
2026
2026
years of professional experience
Work History
Daycare Teacher Assistant
- Provided attentive, nurturing care to children ensuring a safe and stimulating environment
- Assisted lead teachers in managing classrooms of children, ensuring a positive and structured learning environment
- Worked closely with other assistants and teachers to ensure smooth daily operations and to foster a supportive team environment
- Created an inclusive and diverse classroom environment, respecting each child's background and promoting cultural awareness and respect
Sales Associate
Piercing Pagoda
- Engaging customers in conversation to understand their needs and objections
- Presenting merchandise and detailed information on features and benefits
- Offering extended service plans and financing options
- Working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals
- Assisting the Store Manager and/or Assistant Manager with supervisory duties
Transport Support Associate
Mount Sinai Hospital
01.2019
- Transport patients safely to/from all patient units & designated treatment areas in a timely manner and in accordance with prescribed procedures
- Perform or assist with the movement of patients; assist with transport/transfer of patients from chair/bed, bed/stretcher, etc
- Performance of specific environmental and support functions Maintenance of required supplies and equipment; ensure equipment used for transport is safe, clean, and easily accessible
- Effective communication and collaboration with other health care members
Manager/Waitress
Tios Taco's and Tequila Restaruant
07.2020 - Current
- Provided friendly, attentive service to customers, ensuring a positive dining experience and fostering repeat business
- Worked effectively with other waitstaff, kitchen personnel, and management to ensure smooth restaurant operations
- Processed payments accurately, including cash, credit card, and mobile transactions, and maintained proper cash register records
- Managed daily operations, including overseeing opening/closing duties, scheduling, inventory, and ensuring efficient service
Education
Theodore Roosevelt Highschool
07.2016
Skills
- Classroom management
- Child development
- Behavior management
- Safety protocols
- Team collaboration
- Effective communication
- Conflict resolution
- Cultural awareness
- Child safety
- Strong work ethic
- Cleaning and sanitation
- Health and safety
- Friendly and likeable
- Parent-teacher communication
- Multi-tasking
- Handling payments
Timeline
Manager/Waitress
Tios Taco's and Tequila Restaruant
07.2020 - Current
Transport Support Associate
Mount Sinai Hospital
01.2019
Theodore Roosevelt Highschool
Daycare Teacher Assistant
Sales Associate
Piercing Pagoda