ANASTASIA SLATER
Rosedale,New York
Summary
Individual with specialized skillset in airport aviation. Energetic and results-driven customer service professional with more than a decade of firsthand experience. Independent and quick-thinking team player seeking a role offering increased responsibility.
Overview
11
11
years of professional experience
Work History
SUPERVISOR
OPERATIONS, Air India Lounge
08.2022 - 05.2023
- Understand that our guest is our #1 priority.
- Greet guests in a courteous and friendly manner (where applicable).
- Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
- Maintain proper and adequate set-up of the kitchen/station on a daily basis
- This includes requisitioning and stocking of all required food, paper products, and condiments
- Handles, stores, and rotates all products properly.
- Follow and complete all items required as listed on shiftly prep-sheet.
- Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment.
- Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality.
- Complete opening, on-going, and closing checklists as required.
UNARMED SECURITY OFFICER
PEDESTRIAN MANAGEMENT, Allied Universal Security
03.2018 - 08.2022
- Engaging customers by maintaining a positive and pleasant attitude
- Deliver customer service by providing information, direction and resolving conflicts and/or complaints in an efficient and timely manner
- Handle customer concerns and questions in a timely and efficient manner
- Provide answer to all general inquiries from customers and other airport visitor
- Patrolled commercial property associated parking garage
- Oversees the successful completion of all safety related audit at locations
CUSTOMER SERVICE/CASHIER
Footprints Café Restaurant
09.2017 - 05.2020
- Ability to work in a fast paced, customer focused environment
- Ability to accurately and effectively handle cash transactions or other payment methods such as credit cards checks and
- Effectively and calmly resolve customer service complaints
- Operated POS system to itemize and complete an average number of customer purchases
- Performing open and closing duties
- Southwest Caribbean shipping
SECRETARY ASSISTANT /IMPORTANT AND EXPORT
Footprints Café Restaurant
06.2012 - 06.2017
- Produce credit card processing statements for pricing analysis
- Gather leads conduct cold calls and schedule appointments in order to develop new business
- Input information regarding marketing strategies, payment method and sales volume into Microsoft Excel spreadsheets
- Introduce products and service to local small business owners
Education
CERTIFICATE FOOD HANDLER CERTIFICATION PERSONAL CARE -
ASSISTANT
Institute of academic excellence Ardenne high school
Skills
- Monthly Inventory
- Heavy Duty Machinery
- Leadership
- Deal Cards
- Safe Work Methods
- Articulate Communication
- Office Supplies and Inventory
- Consulting Supervisors
- Operational Efficiency and Safety
- Guest Satisfaction
Additional Information
- AWARDS AND ACHIEVEMENTS , , LaGuardia Airport Reward and recognition Recipient. Port authority of NY & Nj Upstanding and stellar customer service Allied Universal Security Services Employee of the Month
Timeline
SUPERVISOR
OPERATIONS, Air India Lounge
08.2022 - 05.2023
UNARMED SECURITY OFFICER
PEDESTRIAN MANAGEMENT, Allied Universal Security
03.2018 - 08.2022
CUSTOMER SERVICE/CASHIER
Footprints Café Restaurant
09.2017 - 05.2020
SECRETARY ASSISTANT /IMPORTANT AND EXPORT
Footprints Café Restaurant
06.2012 - 06.2017
CERTIFICATE FOOD HANDLER CERTIFICATION PERSONAL CARE -
ASSISTANT
Institute of academic excellence Ardenne high school
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