Professional Summary
Overview
Work History
Education
Skills
Timeline

ANASTASIA ARMSTRONG

Cosmoprof Beauty Supply
Bossier City,LA
6
years of professional experience

Motivated and dependable professional seeking an opportunity to begin a career as a Behavior Technician. Strong communication, organization, patience, and problem-solving skills developed through experience in customer service and client-focused environments. Eager to learn Applied Behavior Analysis techniques through hands-on training and committed to providing compassionate and consistent support to children and families.

Work History

Hair Color Specialist

10 Months
Cosmoprof Beauty Supply | 03.2023 - 01.2024
  • Maintained inventory of hair color products and restocked shelves as needed.
  • Developed custom hair coloring techniques to meet customer needs.
  • Utilized advanced knowledge of hair color trends to provide recommendations to customers.
  • Performed consultations with clients to discuss their desired hair color results.

Customer Service Representative

1 Year 4 Months
Target | 04.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered inbound calls, chats and emails to facilitate customer service.

Pizza Artist

1 Year 4 Months
Johnnys pizza house | 01.2018 - 05.2019
  • Maintained clean and organized workstations, ensuring all food safety regulations were followed.
  • Prepared dough according to recipes, rolled it out, and added desired toppings.
  • Cut pizzas into slices using pizza cutter or knife.
  • Assisted in taking orders from customers over the phone and at the counter.
  • Ensured all pizzas were cooked properly by monitoring oven temperatures and times.
  • Checked stock levels of ingredients regularly to ensure availability for customer orders.
  • Conducted daily cleaning duties including mopping floors, washing dishes and wiping down counters and tables.

Education

Cosmetology

Blue Cliff College | Alexandria, LA | 12.2022

High School Diploma

Northwood High School | Shreveport, LA | 05.2019

Skills

* Communication & Active Listening
* Patience & Compassion
* Client Relationship Building
* Organization & Time Management
* Problem Solving
* Following Procedures & Instructions
* Adaptability & Willingness to Learn
* Team Collaboration
* Customer Service
* Reliable & Dependable

Timeline

Hair Color Specialist

Cosmoprof Beauty Supply
03.2023 - 01.2024Read More

Customer Service Representative

Target
04.2021 - 08.2022Read More

Pizza Artist

Johnnys pizza house
01.2018 - 05.2019Read More

Northwood High School

High School Diploma
Read More

Blue Cliff College

Cosmetology
Read More
ANASTASIA ARMSTRONG