Anastasia Stampoulis
Brooksville
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
13
13
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
10.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Elementary Education Teaching Internships
University of South Florida
09.2020 - 05.2025
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
Sales Associate
Ross Dress for Less
05.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Bealls Outlet
11.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Student Work-Study Position
Pasco-Hernando State College
01.2017 - 05.2017
- Gathered, organized and input information into digital database.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Junior Staff Volunteer
Boys & Girls Club of America
10.2012 - 03.2013
- Monitored all activities to maintain maximum level of safety.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Maintained accurate safety and attendance records.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
Education
Bachelor of Science - Elementary Education
University of South Florida
St. Petersburg, FL05.2025
Associate of Arts -
Pasco-Hernando State College
Spring Hill, FL05.2019
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Team motivation
- Customer service focus
- Staff education and training
- Shift leadership
Timeline
Sales Associate
Ross Dress for Less
05.2021 - 05.2022
Sales Associate
Bealls Outlet
11.2020 - 05.2021
Elementary Education Teaching Internships
University of South Florida
09.2020 - 05.2025
Shift Leader
Dunkin' Donuts
10.2017 - Current
Student Work-Study Position
Pasco-Hernando State College
01.2017 - 05.2017
Junior Staff Volunteer
Boys & Girls Club of America
10.2012 - 03.2013
Associate of Arts -
Pasco-Hernando State College
Bachelor of Science - Elementary Education
University of South Florida
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