Anastasia Suarez
Rockaway Park,NY
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
Platinum Community Care, HPD
12.2023 - Current
- Provided coverage for shelter residents, staff, and volunteers, ensuring their welfare and safety
- Conducted comprehensive assessments to determine clients' needs and develop tailored service plans
- Collaborated with community agencies and resources to ensure clients received necessary services, including housing, healthcare, and employment assistance
- Maintained accurate and confidential case records, ensuring compliance with agency and legal requirements.
Community Associate
DHS Migrant Inflation, Temppositions
07.2023 - Current
- Successfully completed nightly headcounts, maintaining accurate and up-to-date records of resident occupancy
- Provided dedicated coverage and support for shelter residents, staff, and volunteers, ensuring their welfare and safety
- Provided unwavering support and assistance to shelter residents, staff, and volunteers, prioritizing their well-being and safety
- Maintained accurate and confidential case records, ensuring compliance with agency and legal requirements.
General Manager
Cuisine By Claudette
Rockaway, NY
03.2020 - 10.2023
- Managed daily restaurant operations, including staff scheduling, training, and performance evaluations
- Utilized point-of-sale systems to monitor sales, inventory, and customer feedback, making data-driven decisions to improve operations
- Ensured a high level of customer satisfaction by overseeing front-of-house and back-of-house operations
- Maintained strict adherence to health and safety regulations.
Aesthetic Consultant - Receptionist
Ideal Image
Queens, NY
07.2022 - 12.2022
- Greeted clients as soon as they arrive and connected them with the appropriate party
- Answered the phone promptly and directed calls to the correct offices
- Collected payments
- Took telephone calls, relayed messages, or forwarded calls
- Entered customer data, sent correspondence, made copies, and maintained paper or electronic documents and records
- Handled incoming and outgoing mail.
Homeless Youth Mentor Program - Research Project Developer
NYC ( DYCD )
New York, NY
07.2020 - 08.2020
- Organized and executed training programs for program staff, enhancing their skills and knowledge in youth mentorship
- Contributed to the development of research reports and policy recommendations
- Mentored and provided guidance to program participants, addressing their academic, career, and personal development needs
- Coordinated workshops, events, and activities to promote skill-building, mental health, and self-esteem among participants.
Education
High School Diploma -
Rockaway Park High School
Certified Nurse Aide -
TIA School Of Allied Health
Certified Phlebotomy Technician -
TIA School Of Allied Health
Some College (No Degree) - Psychology
Cambridge College
Cambridge, MASkills
- Case Management
- Crisis Intervention techniques
- Outreach
- Supervisory
- Time Management
- Leadership
- Empathy
- Problem Solving Skills
- Case Documentation
Certification
- Certified Phlebotomy Technician
- Basic Life Support (BLS)
- Certified Nursing Aide (CNA)
- NYC Food Certification
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Case Manager
Platinum Community Care, HPD
12.2023 - Current
Community Associate
DHS Migrant Inflation, Temppositions
07.2023 - Current
Aesthetic Consultant - Receptionist
Ideal Image
07.2022 - 12.2022
Homeless Youth Mentor Program - Research Project Developer
NYC ( DYCD )
07.2020 - 08.2020
General Manager
Cuisine By Claudette
03.2020 - 10.2023
High School Diploma -
Rockaway Park High School
Certified Nurse Aide -
TIA School Of Allied Health
Certified Phlebotomy Technician -
TIA School Of Allied Health
Some College (No Degree) - Psychology
Cambridge College
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