Anastasia Thermos
Libertyville,IL
Summary
Dynamic Wealth Management Service Specialist with a proven track record at Fidelity Investments, excelling in client relations and digital adoption. Skilled in strategic planning and staff development, I foster team success and enhance operational efficiency, leveraging my Series 7 and compliance expertise to drive results and elevate service standards.
Overview
30
30
years of professional experience
Work History
Wealth Management Service Specialist II
Fidelity Investments
08.2022 - Current
- Provide excellent customer service to Wealth Management teams and clients.
- Leader in digital adoption and promotion of the Guided Service tool.
- Facilitate multiple educational branch meetings to enhance partnerships with sales professionals.
- Develop and maintained positive relationships with customers through courteous interactions and prompt resolution of issues.
- Participate in team meetings regularly in order to share ideas or provide updates on progress towards goals.
- Responsible for creating weekly team presentations and monthly recognition of team members
Regional Administration Manager
US Bancorp Wealth Management
03.2020 - 07.2022
- Lead a team of 19 sales associates supporting wealth management advisors.
- Trained, coached, and mentored sales personnel to ensure success in their roles.
- Collaborated with Wealth Management to increase efficiency.
- Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
Financial Service Specialist
ALEC
06.2015 - 03.2020
- Responsible for managing the daily operations of two financial advisors of a nearly $1M AUM program.
- Abbott Labs Employee Credit Union.
Internal Wholesaler
William Blair & Company
08.2012 - 05.2015
- Responsible for supporting two external wholesalers by making proactive outbound sales calls.
Product Development Coordinator
Guggenheim partners
03.2011 - 03.2012
- Responsible for creating and developing investment products.
Sr. Vice President
Guggenheim Funds Distributors
04.2004 - 03.2011
- Collaborated with senior management on long-term planning initiatives that aligned with corporate goals.
- Responsible for managing an internal sales team
Training Manager
Allstate Financial
02.1999 - 03.2004
- Responsible for training internal and external wholesalers, focused on sales training, product training, technology training and diversity training.
Sales
John Nuveen & Co.
11.1997 - 02.1999
- Responsible for selling and servicing John Nuveen products.
Administrative Assistant
Stein Roe & Farnham
06.1995 - 11.1997
- Responsible for creating and developing investment products.
Education
Masters - Human Resource development
Northeastern Illinois UniversIty
05.2006
Certificate of Finance -
North Park university
05.2001
communications -
Valparaiso universIty
05.1995
Skills
- Security License: Series 7
- Security License: 24
- Security License: 26
- Security License: 63
- Security License: 65
- Life and Health Insurance License
- Sales
- Management
- Staff Development
- Strategic Planning
- Instructional Design
- Investment Strategies
- Compliance
- Adult Learning Theory
- Contact Management Systems
Timeline
Wealth Management Service Specialist II
Fidelity Investments
08.2022 - Current
Regional Administration Manager
US Bancorp Wealth Management
03.2020 - 07.2022
Financial Service Specialist
ALEC
06.2015 - 03.2020
Internal Wholesaler
William Blair & Company
08.2012 - 05.2015
Product Development Coordinator
Guggenheim partners
03.2011 - 03.2012
Sr. Vice President
Guggenheim Funds Distributors
04.2004 - 03.2011
Training Manager
Allstate Financial
02.1999 - 03.2004
Sales
John Nuveen & Co.
11.1997 - 02.1999
Administrative Assistant
Stein Roe & Farnham
06.1995 - 11.1997
Masters - Human Resource development
Northeastern Illinois UniversIty
Certificate of Finance -
North Park university
communications -
Valparaiso universIty
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