Anastasia Thurston

• Take customers orders over register
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Taking care of daily task that were assigned for the day
• Constantly checking temperatures of product
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Crafted high-quality beverages to meet customer preferences and specifications.
• Managed cash register operations, ensuring accurate transactions and efficient service.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Recommended complementary purchases to customers, increasing revenue.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Managed efficient cash register operations.
• Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Helped customers complete purchases, locate items, and join reward programs.

At Applebee's I would

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Collected information from arriving customers to seat groups or place them on waitlist.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Used cash registers and credit card machines to cash out customers.
• Answered customer questions about hours, seating and menu information.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Collaborated with kitchen to inform customers of wait times and answer questions about food.