Anastasia White
Tyler
Summary
A proactive and detail-oriented professional with excellent time management and problem-solving skills. Adaptable and reliable with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Specialist |
Carmax
10.2022 - Current
- Avid participant in philanthropic work through Carmax Cares events for 2 years
- Achieved a 96% customer satisfaction rating and was ranked number 2 on ASAT
- Core team member of business office operations
Garden & Paint Associate |
Lowes Home Improvement Stores
03.2021 - 09.2022
- Received service star award for providing 100% customer satisfaction
- Approached by assistant store manager for full-time position in a different department after 10 months
- Worked as part of a team to ensure customer flow was consistent and wait time did not exceed 5 to 10 minutes
Casual Sales Associate |
ALDI
08.2020 - 07.2021
- Maintained 85-95% speed efficiency while assisting customers through the checkout process
- Managed cash flow accuracy to ensure discrepancies were within the allotted amount
- Processed returns and exchanges while ensuring +90% customer satisfaction
Insurance Sales Agent |
USHealth Advisors
05.2018 - 09.2019
- Effectively communicated relevant product information with clients via tele-sales, screen sharing programs, and electronic applications
- Handled 100-300 phone calls daily reaching out to prospective clients, assisting current clients, and providing product information
- Achieved $20k av goal of issued business in one week
Merchandise Assistant |
Party City
09.2013 - 12.2017
- Initially hired as a seasonal associate and achieved assistant manager status after 4 years
- Supervised 2-4 associates, front of store, and back-end operations daily
- Maintained zone planograms and regularly participated in store reset
Education
Bachelor of Science - | Merchandising And Management
The Art Institute of Indianapolis
12.2011
Skills
- Written and Verbal Communication
- Microsoft Office Suite
- Sales Influence and Negotiation
- Customer Service
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Supervised team of 1-2 staff members.
Certification
- Certified public notary
Timeline
Customer Specialist |
Carmax
10.2022 - Current
Garden & Paint Associate |
Lowes Home Improvement Stores
03.2021 - 09.2022
Casual Sales Associate |
ALDI
08.2020 - 07.2021
Insurance Sales Agent |
USHealth Advisors
05.2018 - 09.2019
Merchandise Assistant |
Party City
09.2013 - 12.2017
Bachelor of Science - | Merchandising And Management
The Art Institute of Indianapolis
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