Anastasia M. Hernandez
Plano,TX
Summary
Licensed Esthetician with extensive hands on clinical training in advanced skin analysis, personalized facial treatments, and strict sanitary standards. Backed by 9+ years of expertise in client relations, office administration, and high volume operations. Dedicated to empowering client skin health and delivering thoughtful, customized care in every session.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Kid's Instructor
Lifetime
Plano, Texas
05.2026 - Current
- Led structured games, classes, and developmental activities.
- Welcomed families, tracked attendance, and provided clear updates to parents regarding child progress or incidents.
- Oversaw equipment and play areas, reinforced positive behavior, and maintained cleanliness and organization through cleaning and restocking checklists.
- Demonstrated a positive attitude in all interactions with children and parents. while fostering professionalism in interactions with children, parents, and coworkers.
Administrative Assistant
DFW Roofing
Dallas, Texas
03.2024 - 11.2025
- Acted as primary contact between CEO, clients, insurance carriers, and mortgage companies to facilitate effective communication.
- Managed full cycle invoicing and payroll for employees, subcontractors, and vendors.
- Organized financial records and supported executive leadership with accurate reporting.
- Onboarded and trained new hires on systems and payroll procedures.
- Coordinated project timelines and payment schedules while ensuring compliance documentation was completed on time.
- Audited contracts and insurance paperwork to minimize delays and ensure accuracy.
Deposit Operations Specialist
Ally Bank
Plano, Texas
07.2021 - 03.2024
- Investigated and resolved ACH exceptions and transaction discrepancies.
- Resolved ACH exceptions and transaction discrepancies, enhancing transaction accuracy.
- Managed high-volume case queues, consistently meeting SLA deadlines to ensure operational efficiency.
- Collaborated cross functionally to resolve escalated account issues.
- Identified workflow gaps and implemented process improvements, streamlining deposit operations.
Personal & Business Banker II
Wells Fargo
Frisco, Texas
06.2019 - 06.2021
- Delivered personalized financial guidance to enhance client satisfaction for personal and small business clients.
- Evaluated financial profiles to propose customized banking solutions that address client needs.
- Managed opening and ongoing maintenance of consumer and business accounts, ensuring strict compliance with regulations.
Lead Teller / Teller
Wells Fargo
Frisco, Texas
09.2017 - 06.2019
- Trained and mentored new team members on fraud prevention and cash handling best practices.
- Supervised daily teller operations to maintain compliance and accuracy.
- Balanced cash drawers and vault totals under strict audit standards.
Education
Esthetician Program -
Collectiv Academy
Dallas, TX 02.2026 - 09.2026
Skills
- Esthetics & Skincare Skills
- Hydrafacial & NanoNeedling
- Facial treatments
- Sanitation protocols
- Skin Physiology & Ingredient Knowledge
- Client assessments & Post Care Plans
- Retail recommendations
- Administrative skills
- Client relations
- Executive Administrative Support
- Process management
- Scheduling & Operations
- Regulatory compliance
Timeline
Kid's Instructor
Lifetime
05.2026 - Current
Esthetician Program -
Collectiv Academy
02.2026 - 09.2026
Administrative Assistant
DFW Roofing
03.2024 - 11.2025
Deposit Operations Specialist
Ally Bank
07.2021 - 03.2024
Personal & Business Banker II
Wells Fargo
06.2019 - 06.2021
Lead Teller / Teller
Wells Fargo
09.2017 - 06.2019