Anastasiia Boyko
Orange,CA
Summary
Skilled Florist Boutique Assistant with 1 year in floral design field. Superb floral design, organization and communication skills contributed to exceptional results. Creative individual with extensive understanding of plants and flowers. Energetic Floral Designer brings complex design ideas to fruition, exceeding client expectations. Specialist in special events such as banquets, weddings and corporate dinners. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Irvine, CA
01.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales Manager
Self-employed
Khmelnytskyi, Ukraine
01.2017 - 02.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Food Runner
Bourbon Street Bar And Grille
Fullerton, CA
10.2021 - 01.2022
- Cleaned and sanitized food preparation and serving areas.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Greeted customers and provided outstanding customer service.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Florist
FloraDeLux
Ukraine
05.2020 - 06.2021
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Nurtured flowers to maintain quality and promote longevity.
- Utilized floral design techniques to craft unique floral arrangements.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Provided customers with care directions for flower arrangements.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Park Services Associate
Adventure City
Stanton, CA
05.2018 - 09.2018
- Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
- Regularly stocked restrooms and other facilities throughout [Number]-acre park grounds.
- Assisted in training new employees in customer service, cleaning and sanitization procedures as part of new hire orientation.
- Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
- Reported safety, customer and staffing issues directly to supervision.
Education
High School Diploma -
Khmelnytskyi School #1
Khmelnytskyi, Ukraine06.2019
Skills
- Order Verification
- Equipment Operation
- Teamwork and Collaboration
- Fluent in Ukrainian, Russian, English
- Client Relationship Management
- Punctual and Reliable
- Problem-Solving
- Customer Service-Oriented
- Sales and Service-Oriented
- Creative Floral Design
- Consultations and Recommendations
- Inventory Management and Ordering
Certification
- Floral design training - 05/2020-07/2020
- Floral care training -05/2020-07/2020
Languages
Ukrainian
Native or Bilingual
English
Professional Working
Russian
Native or Bilingual
Timeline
Delivery Driver
Amazon
01.2023 - Current
Food Runner
Bourbon Street Bar And Grille
10.2021 - 01.2022
Florist
FloraDeLux
05.2020 - 06.2021
Park Services Associate
Adventure City
05.2018 - 09.2018
Sales Manager
Self-employed
01.2017 - 02.2022
High School Diploma -
Khmelnytskyi School #1