Anastasiia Lalak
Rocklin,CA
Summary
Dedicated and detail-oriented worker with experience helping people access healthcare, food, and financial support resources. Experienced in working with patients and providing basic medical assistance in a supportive healthcare setting. Good at communicating clearly and staying professional in sensitive situations. Has experience working with different people, including those facing financial problems or housing insecurity. Able to stay calm under pressure, show empathy, work well with others, and keep information private while providing quality support.
Overview
3
3
years of professional experience
Work History
Student Ambassador at Basic Needs Center
Sierra College
Rocklin
09.2024 - 05.2026
- Greet and assist students in a welcoming, non-judgmental environment; answer questions about basic needs resources and campus support services.
- Provided basic medical assistance and support as needed.
- Connected students with CalFresh and Medi-Cal representatives for healthcare and food assistance.
- Restock pantry items, receive deliveries, and accurately enter inventory into the management system.
- Collaborate with staff and specialists to communicate student needs, concerns, and follow-up requests.
- Inform students about college programs, benefits, and support services, and connect them to appropriate resources.
- Serve as a Russian and Ukrainian interpreter to support students with language barriers and ensure clear communication.
- Maintain strict confidentiality when handling sensitive student information.
Medical Assistant
Abraham Tekola Md Inc
Carmichael, CA
06.2023 - 07.2023
- Coordinated patient schedules and managed appointment reminders effectively.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
FOH Team Member
Panda Express
Rocklin, CA
03.2024 - 09.2024
- Maintained cleanliness and organization of dining and kitchen areas consistently.
- Handled cash transactions accurately at the front counter.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Assisted colleagues whenever needed during peak business hours.
- Inspected food quality prior to serving it out to customers.
- Greeted customers with friendly and professional demeanor.
Education
Associate of Science - Allied Health
Sierra College
Rocklin, CA05.2026
Skills
- Customer service
- Time management
- Empathy and patience
- Data entry
- Attention to detail and accuracy
- Medical terminology
- Patient communication
- Scheduling appointments
- Language interpretation
Languages
Russian
Native or Bilingual
Ukraine
Native or Bilingual
Accomplishments
- Was awarded with Reef Scholarship in High School
Timeline
Student Ambassador at Basic Needs Center
Sierra College
09.2024 - 05.2026
FOH Team Member
Panda Express
03.2024 - 09.2024
Medical Assistant
Abraham Tekola Md Inc
06.2023 - 07.2023
Associate of Science - Allied Health
Sierra College