Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anastasiia Pronina

Rancho Cordova,CA

Summary

Results-driven sales and customer service professional with a passion for connecting with people and delivering exceptional experiences.
Adept at understanding customer needs, providing tailored solutions, and fostering long-term relationships. Strong communicator with a positive attitude and adaptability in dynamic environments. Open to new opportunities and eager to apply proven skills to drive business success and enhance client satisfaction.

Overview

3
3
years of professional experience

Work History

Visual Merchandising Manager

Adidas
09.2023 - Current

• Creativity and Design Expertise: Crafting visually compelling displays that align with the brand's identity and attract customers.
• Strategic Thinking: Developing merchandising strategies that drive sales while considering trends, target audience, and product goals.
• Communication: Conveying goals and expectations clearly, and resolving conflicts or concerns effectively.
• Leadership and Team Management:
Guiding and motivating teams responsible for executing merchandising plans and in-store layouts. Inspiring and managing a diverse team, fostering a positive and productive work environment.
•Communication Skills: Collaborating with store managers, and other stakeholders to ensure consistent brand presentation.
• Attention to Detail: Ensuring displays meet branding standards, maintain proper stock levels, and create a seamless customer experience.
• Analytical Ability: Using sales data and customer insights to optimize merchandising strategies for better outcomes.
• Adaptability: Responding to changing trends, inventory levels, or seasonal needs with quick and effective solutions.
• Technical Skills: Familiarity with software tools for layout design, inventory management, and reporting.



Sales Associate

Adidas
09.2022 - 08.2023

Customer Service Excellence: The ability to connect with customers, understand their needs, and provide tailored solutions.
• Active Listening: Paying attention to customer preferences and concerns to build rapport and trust.
• Clear Communication: Explaining product features, promotions, and policies in a way that's easy to understand.
Sales and Product Knowledge
• Convincing customers of the value of a product.
• Knowing the details of the merchandise to confidently answer questions and make recommendations.
• Suggesting additional or alternative products to enhance customer satisfaction and increase sales.
Problem-Solving and Adaptability
• Addressing customer concerns or complaints on the spot to ensure a positive outcome.
• Adapting to different customer personalities, sales targets, or changes in the store environment.
Teamwork and Professionalism
• Working effectively with colleagues and managers to meet store goals.
• Being punctual, consistent, and dependable in fulfilling responsibilities.



Education

Bachelor’s - Economics And Entrepreneurship

O.M. Beketov National University of Urban Economy
Ukraine
05-2019

Diploma of Junior Specialist/Junior Specialist Ele -

Poltava Polytechnical College
Ukraine
05-2016

Skills

  • Customer Service
  • Sales management
  • Customer support
  • Data analysis
  • Team building
  • Cash handling
  • Business analysis
  • Training
  • Merchandise presentation

Languages

English
Ukrainian
Russian

Timeline

Visual Merchandising Manager

Adidas
09.2023 - Current

Sales Associate

Adidas
09.2022 - 08.2023

Bachelor’s - Economics And Entrepreneurship

O.M. Beketov National University of Urban Economy

Diploma of Junior Specialist/Junior Specialist Ele -

Poltava Polytechnical College
Anastasiia Pronina