Anastasija Cernova
Ranger,TX
Summary
I always strive to achieve my goals and never give up. I am hardworking, helpful, responsible and do everything with all my heart. From any situation, if I make a mistake or not, it helps me learn from my mistakes and improve because I know it will help me in the future. I can always handle any situation. I do all the work to the end. I am also sporty, I play basketball. I am disciplined and always organize my time in order to catch up and do everything from the right side.
Overview
1
1
year of professional experience
1
1
Certification
Work History
The Waitress
Lielupe Hotel "Semahar"
Jūrmala , LV
05.2023 - 08.2024
- Provided excellent customer service to ensure repeat customers.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Followed all safety and sanitation regulations when handling food or drinks.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
High School Diploma -
Jurmala State Gymnasium
Latvia07-2023
Skills
- Order Accuracy
- Menu Recommendations
- Customer Service
- Guest Relations Management
- I am helpful, hardworking and never give up and complete all tasks and responsible
- I am also an assistant coach
- I know three languages - Latvian, English and Russian
Languages
English
Professional
Russian
Native/ Bilingual
Latvian
Native/ Bilingual
Affiliations
- I play basketball
- I know how to play many other sports and I know the rules
Certification
- I've finished sports school,
- I've finished high school and now I'm studying at Ranger College
Accomplishments
- I was awarded as the best athlete
- I play for the national team of Latvia
Timeline
The Waitress
Lielupe Hotel "Semahar"
05.2023 - 08.2024
High School Diploma -
Jurmala State Gymnasium