Anastasija Tomic
Portland,OR
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Williams-Sonoma
08.2022 - 07.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Babysitter
Rosanne Freer
09.2021 - 06.2022
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Education
Bachelor of Interior Architecture - Interior Architecture
University of Oregon
Eugene, OR06.2027
Skills
- Promotional support
- Business Development
- Payment Processing
- Contract Preparation
- Customer Needs Assessment
- Relationship Building
- Problem-solving skills
- Goal-Oriented
- Reliable and punctual
- Product Sales
- Guest Relations
- Teamwork and Collaboration
Timeline
Sales Associate
Williams-Sonoma
08.2022 - 07.2023
Babysitter
Rosanne Freer
09.2021 - 06.2022
Bachelor of Interior Architecture - Interior Architecture
University of Oregon