Anastasiya Audzeikina
Philadelphia,PA
Summary
High-performing Luxury Retail Professional with a proven track record at Ralph Lauren. Recognized as Employee of the month for exceptional sales excellence and dedication to a premium brand standards. Got the reward for the overall sales fot the yea. Expert in navigating high-pressure environments, consistently exceeding revenue targets during peak holiday and weekend shifts. Highly skilled in international clienteling (english, russian, ukranian and belorussian language), also providing world-class service to a diverse, global clientele. Trust by management to maintain meticulous visual standards and mentor team members, ensuring best shopping experience.
Overview
16
16
years of professional experience
Work History
Brand Ambassador
Polo Ralph Lauren Factory Store
Philadelphia, PA
10.2024 - 01.2026
- Developed brand awareness through engaging customer interactions and product demonstrations.
- Fostered strong customer relationships to drive satisfaction and loyalty.
- Executed promotional events, showcasing new collections and driving foot traffic.
- Collaborated with team members to maintain visual merchandising standards and store presentation.
Customer Service Manager
Privite Trade Unitary Enterprise "ESCHE"
Belarus
09.2014 - 09.2023
- Collaborated with marketing department to launch and manage promotional activities and campaigns.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Created new advertising campaigns and posted merchandise information on social media.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Took ownership of customer issues and followed problems through to resolution.
Animal Shelter Volunteer
Association For Protection Of Animals
Belarus
08.2009 - 09.2020
- Cared for over 70 animals and assisted with adoption.
- Attended community events to promote pet adoption and responsible pet ownership.
- Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
Pet Store Associate
Pet Store Belarus
Belarus
08.2012 - 09.2014
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of sales floor and inventory areas.
- Provided product knowledge to educate pet owners on care and nutrition.
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
Education
Bachelor of Economics - Logistics Specialist - Economist
Sukhoi State Technical University
Belarus, Gomel03-2015
Bachelor of Marketing in Tourism And Sport - Economics, Marketing
Sukhoi State Technical University
Belarus, Gomel06-2014
Skills
- Brand Heritage and Storytelling
- Selected Employee of the month (April 2024)
- Overall Sales Award
- Clientelling / CRM
- KPI-driven Performance
- Customer Service & Client Relations
- Photography
- Teamwork and Collaboration
- Visual Merchandising Standarts
- Competitor Research
- Exceptional Interpersonal Communication
- Creative Solutions
- Social Media Platforms
- Computer operations
Accomplishments
1. Founded and supported the shelter for stray cats and dogs for years.
2. Become a manager at the Stock store for 10 years.
3. Find a courage to move in the new country.
4. Chosen best seller of the year and employee of the month in Polo Ralph Lauren.
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Full Professional
Timeline
Brand Ambassador
Polo Ralph Lauren Factory Store
10.2024 - 01.2026
Customer Service Manager
Privite Trade Unitary Enterprise "ESCHE"
09.2014 - 09.2023
Pet Store Associate
Pet Store Belarus
08.2012 - 09.2014
Animal Shelter Volunteer
Association For Protection Of Animals
08.2009 - 09.2020
Bachelor of Marketing in Tourism And Sport - Economics, Marketing
Sukhoi State Technical University
Bachelor of Economics - Logistics Specialist - Economist
Sukhoi State Technical University