ANASTASIYA HALYTCKA, RN BSN CANS

• Provides assessment, plan development, and execution of Aesthetic procedures in a MedSpa setting, focusing on functional and natural results in a busy surgical practice with at least 3-5 new patients daily.
• Conducts thorough consultations with clients via Vectra H2 to provide optimal treatment plans.
• Provides in-depth patient education and skillfully injects a wide variety of neurotoxins and dermal fillers.
• Provides recommendations for additional treatments and products.
• Safely provides all non-invasive and light-based aesthetic treatments as well as Thread Lift and non-surgical facial augmentations.
• Provides postoperative care and monitoring with appropriate documentation following surgical procedures, injectable procedures, and other treatments performed in the MedSpa.
• Monitors proficiency of skills by all staff members by observing procedures and services sets up continued education and develops internal training based on staff needs.
• Creates and implements practice protocols for clinical services and processes
• Provides procedure and product training to all levels of staff members to ensure proper utilization

• Ensure accurate completion of study visits, procedures, assessments,
  and collection of information from study patients according to protocols and for protecting the health, safety, and wellbeing of patients.
• Make home visits to complete these procedures.
• Coordinating communication and activities among patients, investigators, primary healthcare provider, vendors, and other study personnel to prepare for and complete remote (via telemedicine) study visits, procedures, assessments, and other day-to-day activities related to study conduct.
• Develop and implement standard research processes to successfully
  complete technology-enabled Direct-to-Patient (DtP) clinical research.

• National representative of the international Head Quarters that provides support, trainings, AE management and product awareness in the US.
• Strengthened relationships with external partners such as universities or professional associations by coordinating joint educational initiatives.
• Implemented innovative teaching techniques, such as simulation-based learning, to improve overall understanding of complex medical concepts.
• Participated in interdisciplinary committees, collaborating with peers to address challenges related to patient care and safety initiatives.
• Facilitated continuing education events for healthcare professionals, fostering a culture of lifelong learning within the organization.
• Served as a clinical mentor, offering guidance and support to new hires during their onboarding process.

• Provide nursing care to patients on clinical trial protocols.
• Responsible for assuring participant safety - interviews patients and documents adverse events and concomitant medications and follows patient assessments.
• Reports all adverse drug events internally to Quality Assurance/Clinical as soon as theevent is discovered.
• Involved in new and unique treatment and patient care programs.
• Identify the patient's problems, formulate ways to take care of them, and monitor the care being given.
• Coordinate the clinical care for several research participants and confer with other study investigators.
• Collaborates with external clients, pharmaceutical manufacturers and universities to promote future research studies
• Adjust patient care plans to suit individual requirements
• Maintain patients' data
• Conduct follow-ups with patients under their care
• Present reports, documentation, and other data to the investigator of the research team

Training and Mentoring:
• Develop training curriculum and course material and identify professional development opportunities for contact center nurses and medical assistants.
• Apply relevant learning theories to the design, develop, and deliver educational seminar/training classes.
• Conduct initial and ongoing training sessions and track attendance to ensure all staff have attended appropriate training.
• Collaborates with other departments (e.g. ROCC, Quality, clinical leadership) to assess training needs based on call quality and productivity targets and follows up with additional training as necessary and as requested.
• Provide feedback on call quality using available tools.
• Updates the existing training material/manual(s) annually and as required.
• Prepares and supplies all required materials for educational classes.
Quality Assurance:
• Monitor the performance of recent students to ensure compliance with newly trained concepts and curriculum.
• Work with the quality auditors to align course curriculum with contact center retraining needs.
• Perform auditing with the quality auditor to ensure procedures follow contact center guidelines and policies.
• In partnership with the quality auditor, review the quality of outgoing correspondence (e.g., triage documentation) to ensure it effectively conveys the appropriate information.
• Align internal processes with external customer feedback.
• Assess and evaluate operational procedures and implement systemic quality improvement efforts.
• Participate in the development of quality standards and expectations.
Reporting and Performance Auditing:
• Investigate complaints/issues and follow through to resolution.
• Reports weekly progress to the contact center managers and supervisors.
• Supplies contact center with recommendations on coaching needs for associates.
• Participate in recruitment.

• Nurse injector trained on Botox, Juvederm, Kybella.
• Patient education regarding surgical procedures and post-op care.
• Suture removal and pre/post-op care.
• Anticipate supplies needed and set up for procedures.
• Assist with in-office procedures.
• Dictate peri-operative documents and charting.
• Place medical supply and injectable orders.
• Manage photo database and compile presentations for patient education in office, website, and physician needs for public education/presentations and patient queries.

• Utilize matrix for decisions of clinical and post-market complaint coding with cross-functional teams in the Clinical Trials, Reporting Team, AEGIS, PQA
and Call center in the US and globally, ensuring compliance and execution of deliverables within theapproved budget and timeline.
• Manage the implementation, on-time execution, and conduct of case processing by communicating with vendors on risk management, as complaints are
analyzed in line with PQA to resolve issues with vendors that do not comply with the QTA.
• Training and education of new employees and affiliates.
• Disseminate medical information in accordance with established department guidelines, and regulatory guidance with recognition of legal
ramifications.
• Timely case processing, triage, and investigation launch to yield exemplary patient care in compliance with FDA and HIPPA.
• Management of the Clinical complaints and RAVE EDC for incoming post-market complaints, timely triage, investigation launch, and closure.
• Develop, deploy, and manage the AbbVie Quality System to ensure development of high-quality products in compliance with global regulatory
requirements using SolTRAQs and AEGIS computer systems
• Ensure proper usage of Quality Electronic Systems, Quality related documentation, and Quality systems training. Training and education of new
employees and affiliates.
• In support of products and services offered through the AbbVie Medical Device Center – responsible for the Exception Management Program (CAPA)
and R&D Quality Systems and Pharmacovigilance medical record reconciliation,