The Project was gathering requirements from the State (CalHEERS) for a change in eligibility of the notices sent to the members of Covered California in Agile methodology.
Identifies resistance, Review of BRO in a large scale and performance gaps and works to develop and implement corrective action.
Gather Designed and developed Business Requirement Document, Process Flow Map, and Functional Design Document Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Evaluated business requirements, leveraging information to forecast costs relating to hardware, software, and consulting.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Worked on Gap analysis and worked on AS IS and TO BE process.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Evaluated trends to understand competitive environments and assess current strategies.
Led User Acceptance Testing (UAT) efforts for notices, coordinating with cross-functional teams to ensure alignment with user requirements, resulting in a 20% reduction in post-launch issues and improved user satisfaction scores.
Assisted in the creation and maintenance of test documentation, including test plans, test cases, and defect reports.
BUSINESS ANALYST
Centene
08.2019 - 08.2020
The project was to build Data Warehouse this plan covers the automation of manual generation of current reports using tools like Teradata, Informatica and MicroStrategy.
Gathered and documented requirements for projects.
Worked one-on-one with clients to improve process specifications.
Prepared product utilization reports used by Account Managers.
Worked with IT team members on systems automation and advancement initiatives.
Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
Developed and controlled execution of reporting and analytics for multiple operations departments.
Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Built and harmonized operations report for team leaders, senior managers, and executives, supervising automation of reports and data sources to eliminate errors.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Designed customized data collection models for specific visualization tasks.
BUSINESS ANALYST
Cognizant
01.2011 - 03.2014
As a Business Analyst involved in card strategic growth initiatives, including card acquisition, upgrade campaign, small business and balance transfers.
Analyzed the impact of various credit card campaigns.
Credit card reporting and card analytics to analyze spend growth by various client segments and markets.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Built library of models and reusable knowledge-based assets to produce consistent and streamlined business intelligence results.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Researched competitors to build report of rising trends in financial markets.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.