ANASZAH CALDWELL
Charlotte,NC
Summary
Motivated college student and dedicated Pharmacy Technician currently pursuing a Bachelor of Social Work (BSW). Experienced in fast-paced healthcare environments with strong skills in communication, empathy, customer service, and maintaining confidentiality. Demonstrates excellent problem-solving abilities, attention to detail, and a commitment to supporting individuals with compassion and professionalism. Eager to apply developing social work knowledge-such as active listening, cultural humility, and ethical practice-to future fieldwork and client support roles.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walmart
01.2025 - Current
- Produced prescription labels and fulfilled medication orders according to the physician's request with 0% errors.
- Systematized medication and supply inventories, reviewing stock levels and recording order data.
- Managed inventory for 100% of medications.
- Organized and audited medication administration records, following medication policies to ensure patient safety and quality care.
Pharmacy Technician
CVS
07.2023 - 08.2025
- Provided stock availability while increasing inventory turnover by 18% year-over-year.
- Supervised cash and credit card handling and proper insurance billing to ensure a successful customer experience.
- Generated prescription labels and fulfilled medication orders according to the physician's request with 98% accuracy.
- Used over 22 standardized recipes for compounding mixtures for ointments and creams.
Pharmacy Technician
Walgreens
12.2022 - 07.2023
- Calculated and prepared doses for medications.
- Managed customer inquiries and complaints in a professional and timely manner.
- Participated in quality assurance programs to ensure accuracy.
Trainer
Chick-fil-A
01.2021 - 12.2022
- Developed and maintained training databases and tracking systems.
- Created and distributed training materials such as handouts and manuals.
- Delivered effective training sessions to over 200 employees in the past year.
Cashier Supervisor
Harris Teeter
06.2021 - 02.2021
- Resolved customer complaints and provided excellent customer service.
- Developed and implemented effective training programs for cashiers.
- Monitored sales performance and provided feedback to cashiers.
Front Desk Agent
Le Meridien Hotel & Sheraton
12.2025 - Current
- Greeted and assisted guests with check-in and check-out processes, ensuring smooth transitions.
- Managed room reservations using property management systems to optimize occupancy rates.
- Provided information on hotel amenities and local attractions, enhancing guest experiences.
- Resolved guest inquiries and complaints effectively, maintaining high satisfaction levels.
- Collaborated with housekeeping to ensure timely room availability and cleanliness standards.
- Implemented improved check-in procedures that reduced wait times during peak hours.
- Monitored front desk operations to ensure adherence to hotel policies and guest service standards.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Education
student - Social Work
University of North Carolina At Charlotte
Charlotte, NCassociate degree -
Forsyth Technical Community College
Winston SalemSkills
- Collaboration
- Documentation
- Time management
- Teamwork
- Communication
- HIPAA compliance
- Compassionate care
Activities
- Dean list 2025
- Honor Society award
Education and Training
true
Timeline
Front Desk Agent
Le Meridien Hotel & Sheraton
12.2025 - Current
Pharmacy Technician
Walmart
01.2025 - Current
Pharmacy Technician
CVS
07.2023 - 08.2025
Pharmacy Technician
Walgreens
12.2022 - 07.2023
Cashier Supervisor
Harris Teeter
06.2021 - 02.2021
Trainer
Chick-fil-A
01.2021 - 12.2022
associate degree -
Forsyth Technical Community College
student - Social Work
University of North Carolina At Charlotte