Anatalia Nivar
Farmingdale
Summary
Dynamic and detail-oriented professional with extensive experience at Renaissance Dental, excelling in reception management and appointment scheduling. Proven ability to enhance patient satisfaction through effective communication and efficient operations. Skilled in multi-line phone operation and inventory management, with a strong commitment to training and team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist Administrator/Dental Assistant
Renaissance Dental
09.2007 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between dental staff and patients, enhancing service delivery and satisfaction.
- Trained new administrative staff in office procedures and software applications for improved efficiency.
- Oversaw inventory management of office supplies, ensuring timely restocking to support daily operations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
Education
Dental Auxiliary Training Center
86-90 188 Street, Jamaica, NY 11423 01-2007
Business Administration
Universidad O&M
Dominican Republic01-2003
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Payment collection
- Office equipment maintenance
- Schedule coordination
- knowledge of Microsoft Office (Excel, Word and Outlook)
Certification
- CPR Training -
- Dental Assitant, Dental Auxiliary Training Center - Queens County Dental Society Headquarters Bldg. 2007
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator/Dental Assistant
Renaissance Dental
09.2007 - Current
Dental Auxiliary Training Center
Business Administration
Universidad O&M
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