Ana Tasha Guardarrama Williams
Bronx,New York
Summary
To obtain a position in the healthcare field that will utilize my organizational and communicational skills. Qualifications: Excellent working relationship with physicians, nurses, and other healthcare professionals. Enthusiastic self-starter who is detail-oriented and able to multitask on demand. Team-player. Work well with people on all levels. Well-organized. Exceptional time management skills.
Overview
10
10
years of professional experience
1
1
Language
Work History
Business Associate
NYU HJD
New York, New York
08.2013 - 12.2013
- Verification of health insurance coverage for rehabilitation services for Outpatient Pediatrics in Epic
- Troubleshooted various insurance questions from patients parents
- Answering phones with 4 lines
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Verified work aligned with service levels agreed and client requirements.
- Executed billing tasks and recorded information in company databases.
- Performed targeted collections on past due accounts aged over 30 days.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Clerical Associate II
Bellevue Medical Center
New York, New York
04.2013 - 08.2013
- Scheduled return appointments, Mammograms,cat scans,etc for the Cancer Center
- Answered phones of more than 9 lines
- Assisted wit translation and trouble shooting situation with staff and patient
- Delivered clerical support by handling range of routine and special requirements.
- Managed master calendar in epic and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Transferred and directed phone calls, guests and mail to correct staff members.
Financial Rep
Montefiore North Med.Center
New York
07.2007 - 07.2011
- Registering and scheduling patients to receive testing or admission
- Responsible for the registration process including collecting payment
- Checking insurance eligibility of the patients
- Computer literate and knowledge of IDX.
E.R. Registrar
Lawrence Hospital
Bronxville, New York
04.2003 - 06.2004
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and other communications.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Trained junior staff on office procedures and regulatory requirements.
- Collected, organized and entered patient data into medical systems.
Clerical Associate II
Jacobi Medical Center
New York
09.1999 - 06.2003
- Maintained confidentiality and privacy with professionalism
- Assisted nurses and physicians in providing exceptional work ethics
- Handled inventory control of medical supplies
- Documentation skills, verbal communication, medical teamwork
- Received, attached, prepared and completed medical forms and insurance cards; answered phones and placed calls according to department
- Act as a liaison between medical and nursing staff and patients
- Scheduled appointments, acted as a receptionist, referred patients to appropriate clinics
- Knowledge of Unity program, UNIX, and other software including Microsoft window programs.
Education
GED, Hanac Adult Education Nursing Assistant Certificate -
Superior Career Institute
Medical Assistant Certificate - undefined
Bronx Community College
Certified for First aid and Community CPR, American Red Cross Certificate in Sexual Harassment - undefined
Hostos Community College
Associates - Arts, Behavioral Science
Hostos Community College
Certificate, LPN - undefined
Hostos Community College
Skills
Flexible and Adaptable
Dependable and Responsible
Attention to Detail
Excellent Communication
Teamwork and Collaboration
Good Telephone Etiquette
Interpersonal Communication
Active Listening
Problem-Solving
Self-Motivated
Clerical Support
First Aid/CPR
Decision Making
Software Proficiency
Epic Software Proficiency
Timeline
Business Associate
NYU HJD
08.2013 - 12.2013
Clerical Associate II
Bellevue Medical Center
04.2013 - 08.2013
Financial Rep
Montefiore North Med.Center
07.2007 - 07.2011
E.R. Registrar
Lawrence Hospital
04.2003 - 06.2004
Clerical Associate II
Jacobi Medical Center
09.1999 - 06.2003
GED, Hanac Adult Education Nursing Assistant Certificate -
Superior Career Institute
Medical Assistant Certificate - undefined
Bronx Community College
Certified for First aid and Community CPR, American Red Cross Certificate in Sexual Harassment - undefined
Hostos Community College
Associates - Arts, Behavioral Science
Hostos Community College
Certificate, LPN - undefined
Hostos Community College