Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
10
10
years of professional experience
Work History
Data Clerk
Maimonides Medical Center
Brooklyn, New York
11.2022 - Current
Proficient in entering, maintaining, and updating large volumes of data accurately and efficiently using various software and databases
Skilled at identifying and resolving data discrepancies to ensure consistency and accuracy in records
Responsible for organizing and archiving physical and electronic documents to ensure easy retrieval and data integrity.
IT Assistant
Omrose LLC
Manhattan, New York
07.2016 - Current
Provided technical support for end users, troubleshooting hardware and software issues efficiently and effectively
Installed and maintained software applications and updates across company network
Set up and configured new workstations and mobile devices for employees
Assisted in monitoring and managing IT inventory, ensuring all equipment was up to date and in working order.
IT Assistant/Intern
Rachel Carson High School for Costal Studies
Brooklyn, New York
12.2021 - 06.2022
Assisting teaching staff in troubleshooting and issues involving technology
Handled sensitive data involving students to aid staff
Worked and assembled materials on site to assist head of IT
Worked hands-on with students to assist them with Technology.
ESL IT Assistant
NYC College of Technology
Brooklyn, New York
08.2019 - 03.2020
Assisted in the development and implementation of ESL-specific technology resources and tools to enhance language learning and communication skills
Conducted training sessions for ESL students and faculty on using various software applications and educational platforms to facilitate language learning
Collaborated with IT staff to ensure that ESL classrooms and lab spaces were equipped with the necessary technology resources and infrastructure.