Anaya Ferzo-Colón
Dearborn,MI
Summary
Medical assistant excited at the prospect of assisting patients and copying documents in a professional setting. Adaptable worker recognized by peers for my effective Critical Thinking and Communication skills. To-Go Server with 3+ years of experience greeting guests and operating restaurants. Goal-oriented professional recognized by peers for my effective Leadership and Teamwork skills.
Overview
5
5
years of professional experience
Work History
Carry-out/Pizza Maker
Pia's Ristorante Italiano
Allen Park, MI
03.2024 - Current
- Greet and assist guests with their to-go orders.
- Ensure accurate and timely preparation of to-go orders.
- orders.
- Maintain cleanliness and organization of the to-go area.
- Provide excellent customer service, and address guest inquiries.
- Collaborate with kitchen staff to ensure order accuracy.
Medical Assistant/Front Desk Receptionist
All American Associates Family Medicine
Fayetteville, NC
08.2022 - 03.2024
- Implemented programs to educate patients and collaborate with physicians to create care plans
- Took patient vital signs and administered medications and injections
- Collected lab specimens and assisted with exams and procedures
- Scheduled appointments and collaborated with physicians to create care plans
- Maintained patient records and processed insurance claims
- Performed medical coding and billing
- Demonstrated attention to detail, compassion, and empathy
- Demonstrated effective communication and collaboration with patients and doctors
- Demonstrated critical thinking and problem solving abilities
Front of House Manager
Wishbone Broasted Chicken
Allen Park, MI
07.2020 - 08.2022
- Handled guest complaints quickly to maintain positive dining experience for patrons.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Upheld operating procedures and safety standards to maximize guest satisfaction.
Education
Certified Nurses Assistant Certificate - Nursing
Cumberland Nursing Academy
Fayetteville, NC08-2022
Cosmetology License - Cosmetology
David Pressley School of Cosmetology
Allen Park, MISkills
- Adaptability
- communication
- Critical thinking
- listening
- organization
- self management
Timeline
Carry-out/Pizza Maker
Pia's Ristorante Italiano
03.2024 - Current
Medical Assistant/Front Desk Receptionist
All American Associates Family Medicine
08.2022 - 03.2024
Front of House Manager
Wishbone Broasted Chicken
07.2020 - 08.2022
Certified Nurses Assistant Certificate - Nursing
Cumberland Nursing Academy
Cosmetology License - Cosmetology
David Pressley School of Cosmetology
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