Julio Salvador Ubaque Moreno
Wenonah, 325 Lafayette Ave,NJ
Summary
Highly-motivated employee. Strong work ethic, adaptability, and exceptional interpersonal skills. Hardworking employee with customer service, multitasking . Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pizza Maker
Marino's Mullica Hill
Mullica Hill, NJ
06.2019 - 05.2024
- Greeted customers in a friendly and courteous manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Prepared pizza dough for use in making pizzas according to established recipes.
Table Game Dealer
Harrah's Philadelphia
Chester, PA
06.2012 - 01.2017
- Fostered an entertaining environment by engaging guests in conversation.
- Maintained a positive attitude and professional demeanor during shifts.
- Assisted new players with understanding game rules and procedures.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
- Answered questions from patrons regarding house rules or gaming regulations.
- Dealt table games such as Blackjack, Baccarat, Roulette, Craps and other games professionally and accurately.
- Collected losing bets and paid out winnings promptly and accurately.
- Provided friendly customer service to guests at the casino table games area.
Education
Certificate, Craps, Roulette, Baccarat, Asian Poker
Harrah's Casino School
Chester PA12-2023
Business Administration And Management
Universidad Militar
Bogota , Colombia06-1984
High School Diploma -
Colegio Anglo Colombia
Bogota, NJ11-1977
Black Jack and Poker Certificate
Casino Dealer School
Bensalem, PASkills
- Excellent customer service
- Reliability
- Guest service
- Adaptability
- Problem-solving abilities
- Attention to Detail
- Teamwork and Collaboration
- Self Motivation
- Adaptability and Flexibility
- Interpersonal Skills
- Team Collaboration
- Stress Tolerance
- Flexible Schedule
- Strong mathematical skills
- Payout calculation
- Game rules knowledge
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
Pennsylvania Gaming Licenses G-60865-2
New Jersey Gaming Licenses 004054-35
References
References available upon request.
Timeline
Pizza Maker
Marino's Mullica Hill
06.2019 - 05.2024
Table Game Dealer
Harrah's Philadelphia
06.2012 - 01.2017
Certificate, Craps, Roulette, Baccarat, Asian Poker
Harrah's Casino School
Business Administration And Management
Universidad Militar
High School Diploma -
Colegio Anglo Colombia
Black Jack and Poker Certificate
Casino Dealer School
Pennsylvania Gaming Licenses G-60865-2
New Jersey Gaming Licenses 004054-35
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