Anaya Ortiz
The Peached Tortilla
Round Rock,Tx
3
years of professional experience
Veterinary Assistant supporting clinic flow through patient handling of 5+ animals per week, receptionist coverage, and clean exam spaces using animal restraint techniques. Assists with appointment booking, post-surgery wake-up support, and nail trims while staying calm around animals and clients. Helps the veterinary team maintain a safe, organized care environment.
Work History
Server
1 Year- Greet 10-20 guests daily and create a welcoming first impression during busy dining periods.
- Serve food and drinks promptly while following food safety regulations and health standards.
- Maintain a clean, safe work environment by bussing tables, resetting dining areas, and handling hot items carefully.
- Use polite, respectful communication with customers and coworkers to support smooth service throughout each shift.
- Stay calm under pressure and remain attentive during service to manage fast-paced customer needs.
- Work closely with teammates to coordinate service, support timing, and keep the dining room running smoothly.
Veterinary internship
1 Year 4 Months- Handled around 5 guest interactions daily with a calm, professional approach and clear phone etiquette.
- Shadowed the lead receptionist to learn front-desk workflows and client check-in procedures.
- Observed veterinarians and technicians to build familiarity with clinical support routines and veterinary terminology.
- Supported technicians during post-surgery recovery by monitoring animals and using animal restraint techniques.
- Trimmed pets' nails while maintaining calm handling and a safe experience for each animal.
- Kept the clinic clean and safe through regular kennel sanitation and infection control practices.
Barista
1 Year 6 Months- Handled 5-10 customer orders daily with accurate entry, friendly service, and strong order accuracy.
- Maintained a clean, organized workspace to support safe, efficient bar operations throughout each shift.
- Collaborated with baristas and store staff to keep service moving smoothly during busy shifts.
- Resolved guest concerns calmly and professionally, using clear communication and conflict de-escalation.
Valet driver
11 Months- Greeted 15-20 guests daily with a professional, welcoming first impression at arrival.
- Addressed guest concerns promptly and professionally to support smooth service recovery.
- Organized guest keys and valet tickets to maintain efficient vehicle retrieval and handoff.
- Maintained a polished appearance and calm demeanor throughout busy guest interactions.
Team member: Food champion
4 Months- Maintained a clean, safe service area by following food safety and sanitation standards throughout each shift.
- Greeted customers in a friendly, positive manner to support a welcoming dining experience.
- Resolved customer complaints and concerns with calm, professional communication.
- Checked food quality during preparation and service to support consistent order presentation.
- Managed register activity carefully while balancing speed, accuracy, and customer service.
Education
Associate of Applied Science - Veterinary Technology
in process
High school diploma
Skills
Guest service recovery
Conflict de-escalation
Order accuracy
Appointment scheduling
Client check-in procedures
Phone etiquette
Veterinary terminology
Medication support
Feline restraint techniques
Canine restraint techniques
Intramuscular Injections
Subcutaneous injections
Venipuncture
Physical exams
Express Anal glands
Kennel sanitation
Infection control protocols
Patient record documentation
Electronic medical records
Community Service
- Williamson County Regional Animal Shelter, Georgetown, Tx, 2025-01, Present, Cleaning kennels, litter boxes, and other living areas to ensure a clean and healthy environment, Preparing and serving food and water to the animals according to their needs, Walking dogs and providing opportunities for enrichment and socialization, Assisting with adoptions by helping visitors interact with adoptable animals, answering questions they may have, and providing information about the adoption process., Helping animals socialize and become more comfortable with people, Providing a positive and helpful experience for visitors
- Stony point High school softball camp, Round rock, TX, 2023-08, 2024-05, Trained players fundamental softball skills, Planning events and drills for the camp, Keeping a fun and interactive environment, Helping players socialize and work as a team
Timeline
Server
The Peached Tortilla
11.2025 - CurrentRead More
Veterinary internship
Brushy creek veterinary clinic
06.2025 - 10.2026Read More
Valet driver
Kalahari Resorts
10.2024 - 09.2025Read More
Barista
Kalahari Resorts
06.2024 - 12.2025Read More
Team member: Food champion
Taco bell
11.2023 - 03.2024Read More
Stony Point High school
High school diploma
Read More
Austin Community College
Associate of Applied Science from Veterinary Technology
Read More