Anayely Guzman De Gonzalez
Copiague,NY
Summary
Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Lab Phlebotomist
NY Best Medical
Amityville, NY, 11701
08.2024 - Current
- Performed venipuncture, fingersticks and heel sticks on patients of all ages.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Labeled and stored specimens according to established protocols.
- Administered vaccinations according to protocol guidelines while ensuring patient comfort during the process.
- Provided assistance during blood drives by setting up stations, preparing paperwork, registering donors, collecting samples and delivering them to the lab for analysis.
- Identified patients using proper procedures prior to specimen collection.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
Home Health Aide
Ultimate Care Home Care
Hempstead, NY
04.2024 - Current
- Assisted disabled clients to support independence and well-being.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Developed individual care plans for clients based on specific needs.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Utilized universal precautions and infection control principles in all aspects of care.
- Documented vital statistics and coordinated with health care providers.
Home Health Aide
Allegiant Home Care
Bohemia, NY
09.2022 - 08.2024
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Customer Service Representative
C Town Supermarket
Amityville, NY
08.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Clinical Medical Assistant Technician
Cambridge Business Institute
Hempstead, NY07.2024
According And Finance Associate Degree -
Instituto Tecnológico México
Santiago De Los Caballeros, RD 07.2018
Skills
- Vital signs monitoring
- First aid and safety
- Recording vital signs
- Client documentation
- Documentation
- Interpersonal Communication
- Behavioral Management
- Schedule Management
- Documentation And Reporting
- Phlebotomy
- Laboratory maintenance
- Vital Sign Monitoring
- Data Entry
- EKG set up and monitoring
- Inventory and supply management
- Valid [State] driver's license
Timeline
Medical Assistant/Lab Phlebotomist
NY Best Medical
08.2024 - Current
Home Health Aide
Ultimate Care Home Care
04.2024 - Current
Home Health Aide
Allegiant Home Care
09.2022 - 08.2024
Customer Service Representative
C Town Supermarket
08.2021 - 12.2021
Clinical Medical Assistant Technician
Cambridge Business Institute
According And Finance Associate Degree -
Instituto Tecnológico México