Anayi R. Garcia
Abilene
Summary
Resourceful customer service specialist with experience in high-pressure environments, driving team collaboration and customer engagement. Skilled in transforming conflicts into resolutions that build loyalty and satisfaction. Focused on delivering service that consistently meets and exceeds customer expectations.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Starbucks Shift Supervisor
Starbucks Coffee Company
2024.01 - 2026.07
- Managed and supported a team of 3-8 baristas
- Assigned specific tasks to team members during shifts
- Achieved weekly performance goals through effective team coordination
- Delivered positive and fast customer service to enhance customer satisfaction
Starbucks Barista
Starbucks Coffee Company
2021.10 - 2023.12
- Delivered quality service and beverages to customers, ensuring a positive experience while multi-tasking
- Developed strong relationships with customers to enhance their experience.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Provided exceptional customer service, fostering a welcoming environment for guests.
Education
Bachelor of Science - Health science
University of Texas RGV
Edinburg, TX2027-12
Skills
- Shift management
- Staff management
- Employee training
- Customer-oriented
- Team collaboration and leadership
- Fast-paced
- Team player
- Health compliance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Starbucks Shift Supervisor
Starbucks Coffee Company
2024.01 - 2026.07
Starbucks Barista
Starbucks Coffee Company
2021.10 - 2023.12
Bachelor of Science - Health science
University of Texas RGV