Anaylin Blanco
Ocala,FL
Summary
Reliable professional who takes initiative and consistently targets to challenge myself in a fast-paced work dynamic. I enjoy being hands on, leading teams, and contriving new methods to increase productivity and customer satisfaction. Thrive under pressure and multi-tasking amid time-critical operations. Continuously seeking opportunities to expand my leadership skills and grow as a professional.
Overview
8
8
years of professional experience
Work History
Warehouse Supervisor
AutoZone
10.2023 - Current
- Lead an inbound team of up to 50 employees to receive product coming into the warehouse in an efficient and timely manner
- Assign my team to specific roles based off the goals we have set for receiving product that day, whether it be having them receive product on a Reach, Stockpicker (cherry picker) , or by foot.
- Managing my teams PTO, sick time off, and call offs. Inputting the hours in the system in a timely manner to insure payroll is accurate
- Doing performance reviews on my employees for their 30 day, 60 day, 90 day, 6 month and 1 year.
- Doing 8 coaching sessions weekly on my employees. Focusing on my most struggling employees and training them on different techniques to apply / or behaviors to change while receiving to improve their performance.
Warehouse Operations Supervisor
Kuehne + Nagel
05.2020 - 10.2023
- Supervised and coordinated over-night warehouse operation for both inbound and outbound loads, ranging from 30k-50k packages daily
- Assisted direct manager in employee scheduling and payroll as needed. Quickbooks entry level.
- Worked directly with new Amazon company contracts in Hebron KY and ON Run Shoes in Atlanta , Georgia.
- Oversee work performance / execution of production of two third party supervisors, three dispatch coordinators, and up to 65 hourly associates
- Trained all incoming employees on Amazon WMS, creating/ updating hourly progress reports on associates, and Kuehne+Nagel standards of procedure for operation
- Built motivated warehouse team to consistently accomplish operation goals and exceed performance targets to meet our customers expectations
- Diminished outbound processing service failures by identifying root causes and developing new auditing procedures
Customer Service Representative
Southern Global Logistics
12.2019 - 05.2020
- Responsible for checking in/out all patients and collecting any payments the were not covered by the insurance at the time of visit
- Responded to customer request for appointment scheduling via email and phone
- Kept track of updating billing information for patients and making sure their insurance was active. Updating patients demographic information.
- Assisted doctors with patients as needed.
Medical Receptionist
Universal Imaging and Radiology
03.2017 - 11.2019
- Responsible for checking in/out all patients and collecting any payments the were not covered by the insurance at the time of visit
- Responded to customer request for appointment scheduling via email and phone
- Kept track of updating billing information for patients and making sure their insurance was active. Updating patients demographic information.
- Assisted doctors with patients as needed.
Education
High School Diploma -
Westland Hialeah High School
Hialeah, FL05.2019
Skills
- Warehouse Operations Management Third-Party Logistics & WMS
- Electric pallet Jack, pallet jacks, forklift
- Training of new staff
- Bilingual - Fluent Spanish
- Production / Operations planning
- 5S principles , KPI's , Continuous improvement
- Container shipping : Sea, Rail, Road
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Supervisor
AutoZone
10.2023 - Current
Warehouse Operations Supervisor
Kuehne + Nagel
05.2020 - 10.2023
Customer Service Representative
Southern Global Logistics
12.2019 - 05.2020
Medical Receptionist
Universal Imaging and Radiology
03.2017 - 11.2019
High School Diploma -
Westland Hialeah High School