Anchal Dhingra
Cypress,TX
Summary
Skilled Store Person well-versed in warehouse operation, shipping and logistics, and retail sales. Exceptional organizational skills and strong attention to detail. Reliable, resourceful, and hardworking warehouse operator with 12 years of experience, committed to completing each job as quickly, efficiently, and safely as possible.
Overview
13
13
years of professional experience
Work History
Executive Director
Healthlift non-emergency Medical Transportation
04.2024 - 08.2024
- Develop and communicate a clear vision and mission for the organization
- Make decisions about policy and strategy, including financial decisions, marketing strategies, and operational procedures
- Create and implement long-term strategic plans to grow the business, including expansion into new markets, service offerings, and partnerships
- Ensure that the fleet is well-maintained, properly insured, and meets all safety and regulatory standards
- Implement strategies to increase revenue, such as marketing efforts, and contract negotiations
- Lead, mentor, and manage staff, including dispatchers, drivers, administrative personnel, and managers
- Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction
- Oversee recruitment, hiring, and retention strategies to build a skilled and motivated workforce
- Monitor expenses and implement cost-control measures to maintain profitability.
Operations Manager
Healthlift non-emergency Medical Transportation
05.2023 - 03.2024
- Oversee daily operations, including dispatchers, drivers, and administrative staff
- Develop and manage staff schedules to ensure all shifts and operations coverage
- Evaluate employee performance and provide feedback, coaching, and disciplinary actions when necessary
- Maintain positive relationships with clients, healthcare providers, and facilities to ensure satisfaction and address concerns
- Monitor operational costs, including fuel, maintenance, and labor
- Generate reports on trip data, efficiency, and performance.
Dispatcher
Healthlift non-emergency Medical Transportation
09.2022 - 04.2023
- Scheduled Patient transportation to ensure timely pickups and drop-offs
- Monitored vehicles in real-time using dispatch software
- Coordinated with healthcare facilities for patient transport requests
- Handled patient calls and resolved any transport issues
- Support drivers by providing updates and solving problems.
- Key Achievements: - Reduced patient wait times through efficient scheduling. - Optimized routes to increase fuel efficiency. - Improved safety compliance with regular driver training.
Sales Assistant
Walmart
06.2022 - 08.2022
- Greeting customers and helping
- Taking payments for purchases and packaging purchases
- Stocking Merchandise and creating displays
- Taking payments for purchases Taking inventory and monitoring floor sales.
Administrator
Yusen Logistics Australia Pty Ltd
03.2020 - 03.2022
- Administration of the warehouse using the Manhattan Scale
- Works collaboratively with the Lead Supply Chain Tech to identify which orders should be prioritized, based on service level by carrier or other relative means for defining practical time for completion
- (EF) Provide instructions to drivers or approved visitors entering the facility in proper protocol for conducting inbound/outbound freight transactions
- (EF) Performed all warehouse clerk duties including picking, packing, record keeping
- Monitored all incoming and outgoing pallets, performing quality control
- Document and report on all damaged products using appropriate paperwork and procedures
- Creating Chep dockets and manifests for all the transportation
- Work with Cycle counters and Inventory control to complete the cycle counting goals.
Store person
Amscan Australia
05.2019 - 03.2020
- Handled stock in a careful and safe manner
- Extremely reliable and safety conscious with solid experience in warehouse operations
- Participated in annual inventory.
Pick/packer
Lindt & Sprungli Australia Pty Ltd
08.2018 - 01.2019
- Repackaging including ticketing and bagging
- Perform packing performance for each order
- Use warehouse equipment such as manual pallet jacks and electronic pallet jacks, wave riders
- Motivated team player and independent worker.
Customer Service Manager
Designer Collection Australia
01.2017 - 02.2018
Customer Service Associate
Designer Collection Australia
10.2011 - 03.2014
- Cash/Eftpos Handling
- Inventory control and management
- Assisting customers with the purchase and guiding with product selection
- Manage exchanges and customer complaints.
Education
Certificate III in Warehouse Operations -
Sydney Australia
01.2021
Masters of Arts (English) -
Punjabi University, India
01.2010
Post Graduate Diploma in Computer Applications (PGDCA) -
Punjab Technical University, India
01.2009
Bachelor of Education -
Punjab University, India
01.2008
Bachelor of Arts -
Punjabi University, India
01.2005
Skills
- Deadline-driven
- Hard-working and self-motivated
- Organized
- Fast learner
- WHS standards
- Quality assurance
- Troubleshooting
- Teamwork and Collaboration
- Attention to Detail
- Quality Control
- Inventory Control
- Positive Attitude
Availability
I am authorized to work full-time and am available immediately.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Executive Director
Healthlift non-emergency Medical Transportation
04.2024 - 08.2024
Operations Manager
Healthlift non-emergency Medical Transportation
05.2023 - 03.2024
Dispatcher
Healthlift non-emergency Medical Transportation
09.2022 - 04.2023
Sales Assistant
Walmart
06.2022 - 08.2022
Administrator
Yusen Logistics Australia Pty Ltd
03.2020 - 03.2022
Store person
Amscan Australia
05.2019 - 03.2020
Pick/packer
Lindt & Sprungli Australia Pty Ltd
08.2018 - 01.2019
Customer Service Manager
Designer Collection Australia
01.2017 - 02.2018
Customer Service Associate
Designer Collection Australia
10.2011 - 03.2014
Certificate III in Warehouse Operations -
Sydney Australia
Masters of Arts (English) -
Punjabi University, India
Post Graduate Diploma in Computer Applications (PGDCA) -
Punjab Technical University, India
Bachelor of Education -
Punjab University, India
Bachelor of Arts -
Punjabi University, India
Similar Profiles
Whitley BlandingWhitley Blanding
Office Manager/Transportation Specialist at Royal Non-Emergency Medical TransportationOffice Manager/Transportation Specialist at Royal Non-Emergency Medical Transportation
Shannon DeanShannon Dean
Dispatcher at Access2care Non-Emergency Medical TransportationDispatcher at Access2care Non-Emergency Medical Transportation
Endalkachew MamoEndalkachew Mamo
Non Emergency Medical Transportation at Ethio Non-Emergency Medical Transportation IncNon Emergency Medical Transportation at Ethio Non-Emergency Medical Transportation Inc
Mark ConlonMark Conlon
Corporate Counsel at Hewlett Packard EnterpriseCorporate Counsel at Hewlett Packard Enterprise
Catherine MorehouseCatherine Morehouse
Loan Officer/Loan Officer Assistant at Cross Country MortgageLoan Officer/Loan Officer Assistant at Cross Country Mortgage