Experienced with managing client relationships and offering comprehensive financial guidance. Utilizes customer-centric approach to enhance satisfaction and loyalty. Track record of cross-selling banking products and effectively addressing customer concerns.
• Maintaining sustainable relationship with clients and resolving issues case-by-case
• Managing international roaming and refund activities
• Employee of the Month (09/2017-11/2017), 4G Campaign Champion (05/2018-06/2018)