An'Dashia Weston
Atlanta,GA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
8
8
years of professional experience
Work History
Assistant Manager
pOpshelf
Sandy Springs, GA
06.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Director of Operations
Chick-fil-A
Sandy Springs, GA
03.2019 - Current
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Coordinated activities between different departments to ensure successful completion of projects.
- Created policies and procedures for improved workflow processes.
- Developed training programs for new employees as well as existing staff members.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Monitored inventory levels to ensure adequate stock was available at all times.
Shift Manager
Justice Tween Brands
Alpharetta, GA
02.2017 - 03.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Assisted in resolving escalated customer service issues in a timely manner.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Organized special events such as holiday sales or promotional campaigns.
Child Care Worker
Childcare Network
Albany, GA
08.2017 - 02.2019
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Supervised and monitored the safety of children in my care.
- Assisted with feeding infants and toddlers during meal times.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Maintained a safe environment for children by following health standards.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
- Engaged in active listening when communicating with children to ensure understanding of instructions or expectations.
- Encouraged language development skills by engaging in conversations with the children about their day-to-day experiences.
Education
Psychology
Georgia State University
Atlanta, GA05-2027
High School Diploma -
Monroe Comprehensive High School
Albany,ga 05-2018
Skills
- Recruiting and interviewing
- Employee Performance Evaluations
- Sales monitoring
- Employee Scheduling
- Product and service knowledge
- Task Delegation
- Operations Management
- Staff Management
- Retail Operations
- Employee engagement
- Retail Operations Management
- Schedule oversight
- Promotional planning
- Staff Training and Development
- Strategic Planning
- Money Handling
- Google Drive
- Orientation and training
Timeline
Assistant Manager
pOpshelf
06.2022 - Current
Director of Operations
Chick-fil-A
03.2019 - Current
Child Care Worker
Childcare Network
08.2017 - 02.2019
Shift Manager
Justice Tween Brands
02.2017 - 03.2024
Psychology
Georgia State University
High School Diploma -
Monroe Comprehensive High School