ANDE ELISE MESSING

• Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
• Participated in ongoing training sessions to stay current on industry trends and product offerings, further enhancing service quality provided to guests.
• Supported team members during high-volume periods, demonstrating effective multitasking skills.
• Balanced attention between multiple tables simultaneously while ensuring each party received personalized care throughout their visit.
• Promoted special events or themed nights within the venue by engaging with customers during their visits or utilizing social media platforms.
• Enhanced customer experience by providing timely and efficient bottle service to VIP guests.

serving drinks and

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Facebook ads, Daily posts - food specials, events, promos, etc, Social media review management, Photography & videography, Event planning

• Facebook ads, Daily posts - food specials, events, promos, etc, Social media review management, Photography & videography, Event planning
• Worked effectively in fast-paced environments.

• Facebook ads, Daily posts - food specials, events, promos, etc, Social media review management, Photography & videography, Event planning
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
• Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
• Streamlined the seating process for increased efficiency and reduced wait times for guests.
• Coordinated large parties and events, ensuring seamless service from arrival through departure.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.