Andee Willcox
Cache,OK
Summary
Proven team player with a strong work ethic and excellent customer service skills, honed at Sonic Drive-In and Ulta Beauty. Skilled in POS system operation and adept at enhancing customer experiences, consistently contributing to team success and customer satisfaction. Demonstrates adaptability and a commitment to professional growth and performance improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Carhop
Sonic Drive-In
06.2023 - Current
Lead Cashier
Ulta Beauty
01.2022 - 05.2023
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Helped customers with matching their correct foundation shades, and product recommendations.
Carhop
Sonic Drive-In
06.2020 - 08.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Education
Licensed Esthetician - Esthetics
Elite Academy of Cosmetology
Lawton, OK01-2025
Associate of Arts - Liberal Studies
Rose State College
Oklahoma City, OK05-2022
High School Diploma -
Cache High School
Cache, OK05-2020
Skills
- Good communication
- Strong work ethic
- Flexible schedule
- Cleaning and sanitizing
- Promptness and punctuality
- Phone etiquette
- Salesmanship
- POS system operation
- Interpersonal relationships
- Performance improvement
- Fast and efficient
- Willing to learn
- Teamwork and collaboration
- Quick learner
- Enhancing customer experience
- Safety conscious
- Works Well Under Pressure
- Goal oriented
- Effective multitasking
- Adaptability and dependability
- Highly organized
- Body Waxing
- Brow Laminations and Tints
- Lash Laminations and Tints
- Facial Services
- Makeup Application
Certification
Spa Girl Int'l Education Certification
Timeline
Carhop
Sonic Drive-In
06.2023 - Current
Lead Cashier
Ulta Beauty
01.2022 - 05.2023
Carhop
Sonic Drive-In
06.2020 - 08.2020
Licensed Esthetician - Esthetics
Elite Academy of Cosmetology
Associate of Arts - Liberal Studies
Rose State College
High School Diploma -
Cache High School
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