Andelika Sredanovic
Chicago,IL
Summary
Dynamic sales associate with a proven track record at Home Depot, excelling in customer service and cash handling accuracy. Recognized for building strong customer relationships and enhancing store appeal through creative merchandising. Adept at problem-solving and maintaining organization in fast-paced environments, ensuring high levels of customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Associate, Cashier
Home Depot
Evanston, IL
05.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
H&M Retail
New York, NY
03.2021 - 05.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Hostess
Serafinarestaurantgroup
New York, NY
11.2015 - 05.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bechelor Of Science -
Menagment
Montenegro06.2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Flexibility
- Organization
- Cash handling
- Computer skills
- Flexible schedule
- Organizing work stations
- Money handling
- Cleaning
- Creative and Energetic
- Creative merchandising
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Associate, Cashier
Home Depot
05.2022 - 05.2024
Sales Associate
H&M Retail
03.2021 - 05.2022
Hostess
Serafinarestaurantgroup
11.2015 - 05.2019
Bechelor Of Science -
Menagment