Summary
Overview
Work History
Education
Certification
Timeline
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Anderson Andre

Brooklyn,NY

Summary

Dynamic professional with a strong background in customer service, team leadership, and operational management. Aiming to utilize my expertise in leadership, hospitality, and inventory control as a Restaurant Assistant General Manager at Eataly to improve guest satisfaction and ensure operational excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams NYC
02.2021 - Current
  • Demonstrated strong organizational skills and attention to detail in managing real estate transactions
  • Provided high-level customer service, similar to assisting patients and supporting healthcare staff.
  • Conducted thorough screenings of tenancy applicants, including background checks, credit reports, and reviewing rental history.
  • Scheduled and coordinated appointments to showcase listed properties.

Supervisor

Allied Universal Security
03.2016 - 07.2018
  • Supervised team, including scheduling, training, and performance evaluations.
  • Maintained accurate logs and managed incidents, skills transferable to handling guest and employee issues in restaurant setting
  • Enhanced interpersonal skills through direct interactions with guests and staff, ensuring positive and safe environment.

Cook

TGIF Fridays
11.2013 - 03.2016
  • Followed recipes and portion control guidelines to prepare food items.
  • Efficiently managed multiple orders during peak times, ensuring high accuracy and maximizing customer satisfaction and repeat business.
  • Promptly took food orders from cashiers and cooked items quickly to serve all order components hot and together.

Education

Data Analytics Certificate -

Google/ Coursera
Online
11.2023

Bachelor of Arts - Applied Mathematics

CUNY Brooklyn College
05.2020

Associate of Science in Mathematics & Computer Science -

CUNY Kingsborough Community College
08.2016

Certification

  • Leadership & Management: Experience in team supervision, training, and performance management.
  • Hospitality: Strong background in providing excellent customer service and ensuring a high standard of guest satisfaction.
  • Operational Oversight: Proven ability to manage inventory, oversee daily operations, and handle incidents.
  • Technical Skills: Proficiency in Microsoft Office Suite, data analysis, and programming tools (Python, SQL, Tableau, R).
  • Languages: Fluent in English, French, and Creole.

Timeline

Real Estate Agent

Keller Williams NYC
02.2021 - Current

Supervisor

Allied Universal Security
03.2016 - 07.2018

Cook

TGIF Fridays
11.2013 - 03.2016

Data Analytics Certificate -

Google/ Coursera

Bachelor of Arts - Applied Mathematics

CUNY Brooklyn College

Associate of Science in Mathematics & Computer Science -

CUNY Kingsborough Community College

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