Anderson Cadena Plata
Myrtle Beach,SC
Summary
Skilled Driver Specialist with background in transport logistics and customer service. Have experience in route planning, vehicle maintenance, and safety protocols. Strengths include efficient time-management skills, adaptability to changing conditions, and exceptional navigational skills. Previous roles have resulted in improved delivery efficiency and high levels of customer satisfaction.
Overview
9
9
years of professional experience
Work History
Cook
Hilton Resort
Myrtle Beach, South Carolina
04.2025 - 11.2025
- Prepared and cooked diverse menu items for high-volume service.
- Collaborated with kitchen staff to ensure seamless meal service.
- Managed inventory and stocked supplies efficiently for daily operations.
Independant Delivery driver
Independant
Chicago, Illinois
05.2024 - 12.2024
- Delivered packages to customers promptly and safely across designated routes.
- Maintained accurate delivery records and documentation for all shipments.
Gaming Support Agent
5CA
08.2023 - 10.2023
- Email handling focused on issue resolving, bug's escalation, ban reviews and setting expectations about game content.
Logistics Coordinator
Lean Staffing Group
Bucaramanga
06.2021 - 05.2023
- Paperwork review, data analysis, track and trace, driver's assistance, issue escalation and fleet management.
Customer care representative
Amazon
Bucaramanga
01.2021 - 06.2021
- Customer support for prime customers, shipment tracking, billing assistance and purchase support through the platform.
Customer care representative
Target
Bucaramanga
05.2019 - 11.2019
- Credit card assistance direct with the clients related with payments, reporting fraudulent charges, making chances into the account, solving operational issues with the card and account and security check during the interactions.
Sales representative, Billing representative
Accedo Colombia S.A.S.
Bucaramanga
03.2017 - 03.2019
- Customer service, sales assistance and billing support for personal and combined customer accounts, guidance during a sale, change or new purchase, setting proper expectations to the customer before any change to the account related with the billing cycle.
Education
Gastronomy -
Instituto Educativo Comfenalco
Bucaramanga, Colombia11.2013
Skills
- Adaptability to change
- Ability to Multitask
- Adaptability
- Ability to Work in a Team
- Ability to Work Under Pressure
- Customer Service
- Interpersonal Skills
- Inventory management
- Time management
- Logistics coordination
- Delivery tracking
- Issue escalation
- Effective communication
Personal Information
- Date of Birth: 07/06/94
- Nationality: Colombian
Languages
- English
- Spanish
Timeline
Cook
Hilton Resort
04.2025 - 11.2025
Independant Delivery driver
Independant
05.2024 - 12.2024
Gaming Support Agent
5CA
08.2023 - 10.2023
Logistics Coordinator
Lean Staffing Group
06.2021 - 05.2023
Customer care representative
Amazon
01.2021 - 06.2021
Customer care representative
Target
05.2019 - 11.2019
Sales representative, Billing representative
Accedo Colombia S.A.S.
03.2017 - 03.2019
Gastronomy -
Instituto Educativo Comfenalco