Anderson Cruz
Fremont,CA
Summary
Dynamic professional with extensive experience in logistics and customer service, notably at Amazon Logistics. Proven expertise in loading and unloading, coupled with strong communication skills. Recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving. Committed to maintaining safety and efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Driver, Warehouse Orders
Amazon Logistics
Fremont, CA
2024 - Current
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Cashier Team Lead
Ilparco
2023 - 2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Manager
Popeyes® Louisana Kitchen
San Francisco, CA
2019 - 2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved disputes promptly to enhance customer satisfaction.
Education
High School Diploma -
City College of San Francisco
San Francisco, CASkills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Customer service
- Shipping and receiving
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Driver, Warehouse Orders
Amazon Logistics
2024 - Current
Cashier Team Lead
Ilparco
2023 - 2024
Manager
Popeyes® Louisana Kitchen
2019 - 2024
High School Diploma -
City College of San Francisco