Anderson Gourdet

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• Oversaw day-to-day business operations, including financial management, advertising, and client acquisition.
• Built a strong brand presence through social media and local partnerships.
• Designed and implemented customized fitness programs for clients of all ages and fitness levels.
• Delivered one-on-one and group training sessions, focusing on strength training, weight management, and injury prevention.

• Implemented strategic marketing campaigns for personal training services, resulting in increased membership sales and client retention.
• Continuously monitored member progress towards fitness goals, providing adjustments to their plans when necessary, which led to improved client satisfaction rates.
• Established partnerships with local businesses to promote community involvement outside of the gym setting.
• Maintained a safe training environment by enforcing gym rules and regulations while promoting proper exercise techniques.

• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
• Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
• Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
• Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.