Anderson Hill, Jr.
Marietta,Georgia
Summary
Dynamic Business Process Developer with extensive experience at the CDC, adept in Agile methodologies and SQL. Proven track record of enhancing operational efficiency and stakeholder satisfaction through effective communication and strategic solutions. Recognized for leading cross-functional teams and delivering high-quality results under tight deadlines.
Overview
38
38
years of professional experience
Work History
Business Process Workflow Developer – NPPTL – RECO/RAS Project
Alpha Six Corporation
Atlanta, GA
01.2022 - 01.2025
- Documented business workflow requirements using MS Visio to enhance clarity and structure.
- Facilitated cross-functional communication to address process and system workflow challenges.
- Participated in work sessions with customers to gather and analyze workflow documentation.
- Engaged in solutions engineering to ensure accurate representation of customer workflows.
Business Process Developer Analyst – WTCHP - OASIS Project
Alpha Six Corporation
Atlanta, GA
01.2022 - 01.2025
- Facilitated work sessions to gather requirements aligning with business objectives.
- Drafted clear, concise business requirement documents for stakeholder review.
- Enabled cross-functional communication to address process and system issues.
- Participated in solutions engineering to ensure all customer requirements were satisfied.
- Managed stakeholder concerns throughout project lifecycle by identifying and mitigating risks.
- Acted as liaison between customers and development team to resolve requirements questions.
- Led quality assurance testing efforts for OASIS application, ensuring high standards.
- Contributed as quality assurance tester for OASIS application, validating functionality.
Senior Business Analyst – Global Freight Forwarding
United Parcel Service
Alpharetta, GA
01.2014 - 01.2022
- Served as subject matter expert for high-profile, strategic projects, achieving 100% on-time delivery.
- Acted as Scrum Master for multiple Agile projects, enhancing team collaboration and efficiency.
- Developed SQL queries to investigate production issues and validate software testing outcomes.
- Utilized SQL to generate reports for product research and analyze business trends effectively.
- Facilitated meetings to gather information and align stakeholder understanding throughout project life cycle.
- Contributed to writing security requirements for applications following UPS security standards.
- Simplified complex concepts for stakeholders, ensuring clear communication and comprehension.
- Recommended process improvements, increasing quality and consistency within enterprise standards.
BNS IT Service Assurance Tier 1 End to End Software Engineer – Uverse, Mobility, and Distributed Denial of Service Defense
AT&T Laboratories
Alpharetta, GA
01.2011 - 01.2014
- Achieved 20% revenue growth by collaborating with clients and stakeholders to assess business needs.
- Aligned system enhancements with AT&T’s target architecture, reducing IT operating expenses by 25%.
- Communicated system requirements to project teams, increasing client satisfaction by 25%.
- Led requirements engineering activities, ensuring timely and budget-friendly project deliveries.
- Provided technical oversight throughout project lifecycle, delivering high-quality software with minimal defects.
Senior Business Analyst
DataScan Technologies
Alpharetta, GA
01.2005 - 01.2011
- Applied analytical skills to articulate business needs through high-quality use cases and functional specifications.
- Authored clear requirement documents, earning three Pinnacle of Performance Award nominations for superior performance.
- Selected as trainer for companywide task force to enhance support management processes.
- Increased customer satisfaction by 35% and improved response time by 25%.
Vice-President/IT Department Head
Trinity Advisors
Atlanta, GA
01.2003 - 01.2005
- Developed selection criteria for ERP software, enabling government municipalities to evaluate vendors effectively.
- Evaluated hardware and software systems to identify optimal ERP solutions, enhancing operational efficiency.
- Facilitated interdepartmental cooperation between Finance and IT departments to streamline project execution.
Senior Technical Staff Member (STSM)
AT&T Laboratories
Alpharetta, GA
01.1997 - 01.2003
- Led system development for integration of functionality across multiple disciplines in several projects.
- Directed 3NE6 generic of Network Management Operating System (NEMOS) implementation.
- Developed Plant Protection System to graphically create, store, and visualize missing GIS data.
- Managed RESTORATION AND PROVISIONING Integrated Design project at AT&T Operations Technology Center.
- Oversaw Facility Status Update project to handle asynchronous updates on facility status.
- Designed graphical user interface for real-time updates from RAPID project.
Technical Staff Member
AT&T Laboratories
Columbus, Ohio
01.1987 - 01.1991
- Developed C++ and X-Windows graphical user interfaces for Network Routing functionalities.
- Implemented a graphical user interface enabling network managers to analyze historical CCS network data.
- Created a process synchronization program in C utilizing inter-process communication for MIND graphics optimization.
Education
M.S. - Computer Science and Engineering
University of Michigan
01.1990
B.A. - Computer Science with a Minor in Mathematics
Morehouse College
05.1987
Skills
- Waterfall and Agile methodologies
- C and C programming
- UNIX and Windows NT
- Scrum and Scrum Master
- Jira and Confluence
- SQL and SQL Server 2022
- JavaScript and Visual C
- Microsoft Office applications
Skills And Technologies
18+ years, 10+ years, 10 years, 5 years, 3 years, 2 years, C, C++, SQL, JAVA Scripts, Visual C++, SQL Server 2022, Microsoft
Timeline
Business Process Workflow Developer – NPPTL – RECO/RAS Project
Alpha Six Corporation
01.2022 - 01.2025
Business Process Developer Analyst – WTCHP - OASIS Project
Alpha Six Corporation
01.2022 - 01.2025
Senior Business Analyst – Global Freight Forwarding
United Parcel Service
01.2014 - 01.2022
BNS IT Service Assurance Tier 1 End to End Software Engineer – Uverse, Mobility, and Distributed Denial of Service Defense
AT&T Laboratories
01.2011 - 01.2014
Senior Business Analyst
DataScan Technologies
01.2005 - 01.2011
Vice-President/IT Department Head
Trinity Advisors
01.2003 - 01.2005
Senior Technical Staff Member (STSM)
AT&T Laboratories
01.1997 - 01.2003
Technical Staff Member
AT&T Laboratories
01.1987 - 01.1991
M.S. - Computer Science and Engineering
University of Michigan
B.A. - Computer Science with a Minor in Mathematics
Morehouse College
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